Jaelyn Mugambi
Calgary,AB
Summary
Resourceful insights practitioner offering expertise in problem-solving, data analysis with a keen eye for detail and takes a thorough approach to research and analysis. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing delivering critical insights for strategic decision making.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Specialist Market Research
Bell Canada
07.2023 - Current
- Conduct comprehensive market research and analysis to identify business opportunities, market trends, and customer preferences.
- Collaborate with cross-functional teams to develop strategic initiatives and product/service enhancements based on market insights.
- Deliver actionable recommendations and insights to support decision-making and drive revenue growth.
Senior Consultant, Competitive Intelligence
Bell Canada
08.2022 - 07.2023
- Led competitive intelligence projects, monitoring industry trends, competitor activities, and market dynamics.
- Conducted in-depth analysis of market positioning, product offerings, pricing strategies, and customer feedback to identify competitive advantages.
- Provided regular reports and presentations to senior management, enabling informed decision-making and effective competitive strategies.
Senior Consultant, Business Intelligence
Bell Canada
08.2012 - 08.2022
- Developed and implemented business intelligence strategies, systems, and processes to improve operational efficiency and drive growth.
- Gathered and analyzed data from various sources to identify key performance indicators and trends.
- Collaborated with stakeholders to develop data-driven insights and recommendations for process improvements and cost optimization.
- Played a key role in driving business value through the identification of revenue opportunities and risk mitigation strategies.
Business Intelligence Analyst
Bell Canada
12.2009 - 01.2011
- Conducted data analysis, data modeling, and reporting to support business decision-making processes.
- Assisted in the development and implementation of business intelligence tools and platforms.
- Collaborated with cross-functional teams to identify data requirements and ensure data integrity.
Education
Graduate Certificate - Computer Science
Mount Royal University
Calgary, AB12.2009
MBA - Strategic Leadership
Amberton University
Garland, TX05.2007
BBA - Operations Management
University of Texas, Arlington
Arlington, TX05.2004
Skills
- Problem solving
- Curiosity critical thinking
- Team collaboration
- SQL and database knowledge
- Communication skills
- Data Visualization
- Pattern Recognition
Certification
- SCIP, Strategic Consortium of Intelligence Professionals - June 2023
Timeline
Senior Specialist Market Research
Bell Canada
07.2023 - Current
Senior Consultant, Competitive Intelligence
Bell Canada
08.2022 - 07.2023
Senior Consultant, Business Intelligence
Bell Canada
08.2012 - 08.2022
Business Intelligence Analyst
Bell Canada
12.2009 - 01.2011
Graduate Certificate - Computer Science
Mount Royal University
MBA - Strategic Leadership
Amberton University
BBA - Operations Management
University of Texas, Arlington
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