Jaelyn Ibarra
San Francisco
Summary
Healthcare professional with B.S. in Public Health and MBA in Healthcare Management. Expertise in healthcare data analysis, reporting, and process automation to enhance decision-making. Proven experience in patient data coordination and operational efficiency, leading to improved performance tracking. Committed to utilizing data-driven strategies to optimize outcomes in healthcare settings.
Overview
5
5
years of professional experience
Work History
XT Cardiac Patch Technician
iRhythm Technologies Inc.
San Francisco
04.2025 - Current
- Review and validate ECG data for accuracy, ensuring 100% clinical quality before final report submission.
- Perform quality assurance checks, and edit reports to align with clinical standards and physician requirements.
- Communicate critical ECG abnormalities to physicians, supporting timely patient care decisions.
- Maintain HIPAA compliance while consistently meeting productivity and quality performance metrics.
Research Associate
First Databank
South San Francisco
05.2022 - 05.2024
- Drove 25% database expansion by integrating diverse Rx, non-Rx drug products, and medical devices through strategic partnerships.
- Ensured meticulous data integrity for over 200 drugs monthly within Apollo platform, achieving 99% pricing accuracy.
- Implemented rigorous verification protocols by cross-referencing National Drug Codes with FDA Approval and DailyMed guidelines.
- Optimized operational efficiency using advanced tools like Apollo, Salesforce, and Able2Extract to enhance decision-making.
Customer Service Associate
National BioSkills Laboratory
South San Francisco
07.2023 - 05.2024
- Delivered exceptional customer service by greeting guests and assisting with luggage management.
- Ensured cleanliness and organization of facilities throughout events.
- Maintained catering areas, including stocking supplies and managing waste removal.
- Supported event setup and breakdown, facilitating seamless transitions for catering services.
- Assisted guests with luggage and exit needs while managing basic AV setup.
- Executed additional duties as required to enhance event operations.
Assistant to Practice Manager
Mabrie Facial Institute
San Francisco
09.2021 - 05.2022
- Devised and implemented weekly scheduling framework, improving operational efficiency by 20%.
- Facilitated project execution through bi-weekly sessions, tracking progress and addressing bottlenecks.
- Collaborated with management on monthly reconciliation processes, reducing discrepancies by 35%.
- Pioneered automation of billing workflow, decreasing billing time by 40% and boosting productivity.
Concierge Patient Coordinator
Mabrie Facial Institute
San Francisco
05.2021 - 05.2022
- Coordinated over 500 patient appointments through integrated email, phone, and text outreach.
- Created customized Excel spreadsheets, enhancing organizational productivity by 7%.
- Curated weekly strategic agendas for team meetings, promoting proactive issue resolution.
- Boosted patient acquisition metrics by 50% within six months through effective inquiry management.
Public Health Intern
San Francisco Department of Public Health
San Francisco
03.2021 - 10.2021
- Increased enrollment of low-income families in Women, Infants, and Children (WIC) Program through strategic information dissemination and food voucher distribution at four clinics.
- Ensured timely delivery of essential resources by preparing and dispatching 100 voucher envelopes weekly to beneficiaries.
- Managed a database of over 500 participants in Salesforce, achieving 50% improvement in mailing logistics and schedule coordination.
Medical Document Clerk
Mabrie Facial Institute
San Francisco
01.2021 - 05.2021
- Processed medical records for over 2,000 patients using advanced scanning and integration techniques within PatientNow database.
- Spearheaded initiative to optimize workflow dynamics, reallocating resources for enhanced operational efficiency.
- Conducted monthly inventory audits to maintain Quality Assurance and Control standards.
- Monitored expiration dates and ensured optimal stock levels to preserve operational integrity.
Compliance IT (Eligibility) Intern
Excel MSO
San Jose
02.2021 - 03.2021
- Conducted comprehensive data analysis across multiple sources, improving eligibility data accuracy by 25%.
- Achieved a 98% accuracy rate in daily assessments for over 250 individual enrollees.
- Developed strategic solutions to resolve eligibility issues within a daily workload of over 500 reports.
- Provided insightful analysis and regular summaries to leadership, enhancing operational efficiency.
Education
MBA - Healthcare Management
Western Governors University
Remote09.2024
B.S. - Public Health, Concentration in Health Services Administration
San Jose State University
San Jose, CA05.2021
Skills
- Communication skills
- Analytical thinking
- Data analysis
- Quality assurance
- Project management
Leadership Experiences
Public Health Honors Society President (PHHS), San Jose, CA - May 2020 — May 2021
- Orchestrated monthly engagement events, elevating PHHS membership by 30%.
- Spearheaded interviews for prospective executive board members to align with organizational objectives.
- Designed a Google Sheets tracker to capture and analyze attendance metrics for over 200 members.
Public Health Peer Advisor (PHPA), San Jose, CA - December 2019 — January 2021
- Designed and implemented a peer-to-peer tutoring initiative to promote academic excellence.
- Crafted tailored course schedules for Public Health majors, increasing membership from 10 to 40.
- Facilitated a collaborative learning environment that enhanced student engagement and success.
Timeline
XT Cardiac Patch Technician
iRhythm Technologies Inc.
04.2025 - Current
Customer Service Associate
National BioSkills Laboratory
07.2023 - 05.2024
Research Associate
First Databank
05.2022 - 05.2024
Assistant to Practice Manager
Mabrie Facial Institute
09.2021 - 05.2022
Concierge Patient Coordinator
Mabrie Facial Institute
05.2021 - 05.2022
Public Health Intern
San Francisco Department of Public Health
03.2021 - 10.2021
Compliance IT (Eligibility) Intern
Excel MSO
02.2021 - 03.2021
Medical Document Clerk
Mabrie Facial Institute
01.2021 - 05.2021
MBA - Healthcare Management
Western Governors University
B.S. - Public Health, Concentration in Health Services Administration
San Jose State University