Jaelene Rodriguez
San Jose
Summary
Motivated Medical Assistant with SVCTE certification, eager to re-enter the healthcare field. Skilled in patient care, administrative tasks, and bilingual communication. Excited to refresh skills through community college courses while gaining hands-on experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Optician
Milpitas Optometric Group
08.2019 - 02.2021
- Entered patient data into electronic records with accuracy.
- Processed insurance claims and verified coverage information.
- Ensured visual appearance of all frames were clean and organized.
- Scheduled appointments and maintained organized patient records.
- Ordered lab work and checked it in to ensure proper lenses were received.
- Performed any requested adjustments to customers eyeglasses to ensure comfort.
- Helped patients to select eyeglasses, lens treatments, and collect eye measurements.
Sales Associate
Sunglass Hut
11.2018 - 02.2019
- Organized shelves to maintain store visual appeal.
- Provided excellent customer service and built client relationships.
- Maintained records related to sales, returns, and inventory availability.
- Assisted customers with eye wear selection and product recommendations.
- Achieved team sales goals monthly which increased profits by 75% during peak seasons.
- Sold various products by demonstrating, explaining unique features, and educating customers on proper handling and care.
Receptionist/Chiropractic Assistant Intern
Healtone Medical Clinic
03.2017 - 06.2017
- Took patient vital signs prior to room placement for doctor readiness.
- Answered Inbound calls to schedule appointments for prospective and current patients.
- Translated Spanish speaking clients to English to ensure communication efficiency.
- Sterilized supplies and cleaned facility thoroughly to ensure a sanitized environment to welcome patients.
- BLS Certification
Education
Graduate Certificate - Medical Assistant Certification
Silicon Valley Career Technical Education
San Jose, CA06.2017
High School Diploma -
William C. Overfelt High School
San Jose, CA06.2017
Skills
- Customer Service
- Time Management
- Electronic Health Records & Data Entry
- Patient Intake & Vital Signs
- Administrative Skills
- Sterilization of Equipment & Exam Prep
- Multi-tasking & Organization
- Scheduling & Front Office Support
- Patient Communication
Certification
BLS certification through the American Heart Association.
LANGUAGES
English - Level of Fluency: professional working proficiency, bilingual proficiency
Spanish – Level of Fluency: professional working proficiency, bilingual proficiency
Timeline
Optician
Milpitas Optometric Group
08.2019 - 02.2021
Sales Associate
Sunglass Hut
11.2018 - 02.2019
Receptionist/Chiropractic Assistant Intern
Healtone Medical Clinic
03.2017 - 06.2017
Graduate Certificate - Medical Assistant Certification
Silicon Valley Career Technical Education
High School Diploma -
William C. Overfelt High School
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