Jael Galdamez
Bakersfield
Summary
Experienced Mail Clerk proficient in claims documentation processing, data entry, and customer service. Committed to maintaining HIPAA compliance and ensuring accurate mail distribution for enhanced departmental efficiency. Detail-oriented professional with expertise in data entry and HIPAA compliance. Proven ability to manage high-volume tasks while ensuring accuracy and safeguarding confidential information.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Mail Clerk
Regal Medical Group
Northridge
08.2023 - Current
- Process and organize incoming mail for timely distribution to appropriate departments.
- Sort and categorize mail accurately, reducing delivery errors and improving departmental efficiency.
- Safeguard sensitive and confidential information in accordance with company policies and HIPAA standards.
- Manage high-volume incoming and outgoing mail while maintaining accuracy and meeting deadlines.
- Enter and update information in computer systems with strong attention to detail, reducing data entry errors.
- Prepare and scan hard-copy claims and supporting documentation for archival and historical recordkeeping purposes.
- Retrieve hard-copy claims for claims processing activities, audits, and management requests.
- Maintain organized records and documentation to support efficient workflow and information retrieval.
- Ensure timely and accurate internal mail distribution, contributing to overall customer and employee satisfaction.
- Monitor and maintain mailroom supplies according to departmental requirements.
- Maintain a clean, organized, and efficient mailroom environment to support daily operations.
Medical Assistant
Los Angeles Medical Center
670 S Westlake Ave
12.2010 - 12.2012
- Obtained and documented patient vital signs, including blood pressure, pulse, temperature, and weight.
- Collected and communicated patient chief complaints to healthcare providers to ensure accurate diagnosis and treatment.
- Assisted with vaccine administration and patient preparation for immunizations.
- Prepared examination rooms and ensured appropriate supplies and equipment were available.
- Educated patients on physician instructions and treatment plans, enhancing compliance and follow-up care.
- Translated and communicated medical information to patients, facilitating understanding of care instructions.
- Performed ear lavage procedures according to physician instructions.
- Prepared and maintained patient charts and medical records.
- Answered incoming phone calls and assisted patients with scheduling and general inquiries.
- Performed filing and administrative duties to support daily clinic operations.
- Maintained patient confidentiality and adhered to healthcare policies and procedures.
Education
Medical Assistant - Medical
American Career College
CA06-2010
High School Diploma -
Hollywood High School
Hollywood, CA06-2009
Skills
- Electronic & Paper Filing Systems
- Data Entry & Record Accuracy
- Administrative Support
- Medical Records Management
- Claims Documentation Processing
- Bilingual communication
- Customer Service
- Team Collaboration
- Time Management
- HIPAA compliance
- Patient Intake & Assessment
- Vital Signs Collection
- Vaccine Administration Support
- Ear Lavage Assistance
- Time Management
Languages
Spanish
Native/ Bilingual
Certification
- Medical Assistant
Timeline
Mail Clerk
Regal Medical Group
08.2023 - Current
Medical Assistant
Los Angeles Medical Center
12.2010 - 12.2012
Medical Assistant - Medical
American Career College
High School Diploma -
Hollywood High School