JAEHYEONG BAEK
Calgary,Canada
Summary
Dynamic and bilingual professional with a proven track record in beverage preparation and team leadership. At Wow Bakery, I spearheaded staff development and inventory management, enhancing team performance and operational efficiency. Skilled in creating positive customer experiences and fostering a collaborative work environment. Expertise in both Korean and English amplifies my ability to connect and serve diverse clientele.
Overview
4
4
years of professional experience
Work History
All Round General Laborer
Tori Bar
Calgary, AB
07.2024 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Improved performance of team members resulting in high-quality meals produced daily.
- Monitored inventory levels and placed orders for necessary supplies as needed.
Assistant Manager & Barista
Wow Bakery
08.2021 - 08.2023
- Established team priorities, maintained schedules and monitored performance
- Developed strong working relationships with staff, fostering a positive work environment
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
Barista
Starbucks-Sunterra
08.2021 - 12.2021
- Controlled line and crowd with quick, efficient service
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
Cook & Customer Service
A-CAFÉ
02.2021 - 08.2021
Barista
Waves Coffee House
03.2021 - 06.2021
Education
Bachelor of Science - Chemistry
University of Calgary
Calgary, AB06.2027
Diploma of Architectural Technologies - Architectural And Building Technology
Southern Alberta Institute of Technology (SAIT)
Calgary, AB04.2020
Skills
- Bilingual (Korean and English)
- Beverage preparation and expertise
- Team leadership
- Customer service understanding
- Inventory management
- Staff training and development
Timeline
All Round General Laborer
Tori Bar
07.2024 - Current
Assistant Manager & Barista
Wow Bakery
08.2021 - 08.2023
Barista
Starbucks-Sunterra
08.2021 - 12.2021
Barista
Waves Coffee House
03.2021 - 06.2021
Cook & Customer Service
A-CAFÉ
02.2021 - 08.2021
Bachelor of Science - Chemistry
University of Calgary
Diploma of Architectural Technologies - Architectural And Building Technology
Southern Alberta Institute of Technology (SAIT)
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