JaeHwan Kwak

At Grandhyatt, I enhanced guest service by streamlining order processes and maintaining a pristine dining environment, demonstrating strong time management and social perceptiveness. My collaboration with the kitchen staff on special requests significantly boosted guest satisfaction, showcasing my ability to blend hard skills like table setting with a warm, friendly demeanor.

Positive, upbeat personality with friendly and approachable demeanor. Possesses knowledge of customer service principles and hospitality standards, ensuring smooth and efficient service. Capable of creating welcoming atmosphere and enhancing guest satisfaction.