Jady Murillo
Oceano
Summary
A committed professional with an extensive history of achievement in time management, trend tracking, and customer service. Competent at identifying issues and developing workable solutions. Exceptional writer and communicator with a demonstrated history of building relationships and accomplishing goals.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Optical Assistant
Community Health Centers
Arroyo Grande
06.2024 - Current
- Scheduled appointments for eye exams and consultations effectively.
- Maintained accurate patient records in electronic health systems.
- Performed administrative duties such as data entry and filing paperwork.
- Consulted with customers about insurance coverage options for eyewear purchases.
- Processed insurance claims, verifying coverage and explaining benefits to patients.
- Assisted patients with eyewear selection and fitting processes.
- Managed inventory of optical products and supplies efficiently.
- Cleaned and sterilized work surfaces before beginning each job.
- Maintained clean, organized and well-stocked examination rooms by resetting spaces between appointments.
- Kept up-to-date with industry trends in order to provide informed advice to clients.
- Maintained an organized inventory of frames and lenses on hand.
Cashier
McDonalds
01.2021 - 01.2025
- Kept clean, organized and well-stocked checkout areas.
- Kept customers happy by quickly processing payments and bagging purchases.
- Totaled purchases and accepted payments using touch-screen register system.
- Addressed customer questions and complaints with professionalism.
- Informed customers of promotions and special offers to increase sales.
- Gave customers full attention and attended to their needs.
- Engaged customers in pleasant conversation while completing cash register transactions.
- Bagged, boxed or wrapped products for customers.
- Issued refunds and credits to customers and documented reasons.
- Maintained neat drawer with correct amount of change to meet customer needs.
Caregiver
Trinity Home Health
01.2023 - 06.2023
- Improved well-being of patients by assisting with daily living needs and personal hygiene.
- Offered care and companionship to homebound clients with varying mental and physical capacities.
- Assisted residents with meeting daily needs through positive encouragement and direct support.
- Established positive routines to support mental wellbeing.
- Transported clients to appointments, shopping and social destinations.
- Empowered residents to complete tasks within individual capacity.
- Offered clients emotional support, companionship and entertainment.
- Delivered empathetic, compassionate and person-centered care to all patients.
- Communicated clearly with residents, family members and other caregivers.
- Assisted with client nutrition by shopping for healthy ingredients and preparing balanced meals.
Education
Associate of Science - Nursing
Allan Hancock College
Santa Maria, CA 08.2024 - 09.2025
High School Diploma -
Arroyo Grande High School
Arroyo Grande, CASkills
- Spanish
- Customer Service
- Organizational Skills
- Multitasking Skills
- Cash Management
- Caregiving
- Time Management
- Patient care
- Record keeping
- File management
Timeline
Associate of Science - Nursing
Allan Hancock College
08.2024 - 09.2025
Optical Assistant
Community Health Centers
06.2024 - Current
Caregiver
Trinity Home Health
01.2023 - 06.2023
Cashier
McDonalds
01.2021 - 01.2025
High School Diploma -
Arroyo Grande High School