Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jadira Gonzalez

San Marcos

Summary

Customer-focused Retail Associate with great understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience.

  • 110 Motivated Store Associate with thorough understanding of customer service, product merchandising, and inventory management. Strengths include effective communication skills, ability to handle multiple tasks simultaneously, and commitment to maintaining high levels of store cleanliness and organization. Notable contributions include enhancing customer satisfaction through proactive engagement and resolution of issues in previous rolled

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
2018
2018
years of post-secondary education

Work History

Store Associate

WinCo Foods
San Marcos
09.2021 - 09.2023
  • Demonstrated excellent customer service skills at all times.
  • Performed other duties as assigned by management.
  • Processed returns and exchanges according to company policy.
  • Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Answered customer inquiries regarding store policies and procedures.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.

Housekeeping Room Attendant

Best Western INN Hotel
Escondido
11.2019 - 09.2020
  • Swept stairwells; vacuumed rooms; cleaned restrooms.
  • Maintained cleaning cart with supplies, such as fresh linens and towels.
  • Responded promptly to requests from guests and other departments.
  • Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
  • Cleaned guest rooms, including vacuuming carpets and dusting furniture.
  • Assisted in laundry operations when needed by sorting linens and loading machines.
  • Collaborated with team members to ensure timely completion of assigned tasks.

Education

OBTAINED GED, VISTA ADULT SCHOOL
Vista, CA

Skills

  • Customer service
  • Cash handling
  • Return processing
  • Product knowledge
  • Effective communication
  • Returns and exchanges handling
  • Computer literacy fundamentals
  • Adherence to store policies
  • Active listening techniques
  • Customer assistance
  • Basic math skills application

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Store Associate

WinCo Foods
09.2021 - 09.2023

Housekeeping Room Attendant

Best Western INN Hotel
11.2019 - 09.2020

OBTAINED GED, VISTA ADULT SCHOOL
Jadira Gonzalez