Jadine A. Laumoli
Chula Vista
Summary
Experienced in customer service with Inbound Marketing Certification from my Masters program. Skilled in inbound marketing, emphasizing customer engagement through personalized content. Equipped with valuable insights for Customer Care Specialist role.
Overview
5
5
years of professional experience
Work History
Master Operations Technician
Dairy Farmers of America
11.2022 - 07.2024
- Operate equipment, troubleshooting and performing minor maintenance repairs. Maintain accurate written and computer based production records. Assist production leads with training efforts in areas that require so.
Direct Support Professional
Chrysalis Company
06.2022 - 02.2023
- Provide daily care to people with developmental and intellectual disabilities. Responsibilities include planning routines and activities, providing life skills training, and document health progress.
Junior Counselor
Grand Canyon University Student Contact Center
10.2021 - 05.2022
- Via phone calls and emails, provide assistance for students and inquiries on navigating University policies and procedures. These include the application process, academic skills development, schedule monitoring, crisis response and prevention, vocational assessment, as well as life skills development.
Purchasing Clerk
Neil’s Ace Home Center
08.2019 - 01.2020
- Provide clerical support to the purchasing department through data inputs, purchase orders, typing reports, and memoranda. Assess and monitor company inventory, track orders and shipments.
Education
Master of Business Administration
Grand Canyon University
Phoenix, AZ06.2025
Bachelors of Science - Business Administration
Grand Canyon University
Phoenix, AZ11.2023
Associates of Science - Business Management
American Samoa Community College
Pago Pago05.2019
Skills
- Customer Service/Assistance
- Knowledgeable in Microsoft Offices (Word, Excel, PowerPoint, etc)
- Effective Communication Skills (Active Listener)
- Product Knowledge
- Collaboration
- Problem-Solving Skills
- Team worker – relationship building
Accomplishments
Recently received Master’s Degree in Business Administration.
Inbound Certified.
Timeline
Master Operations Technician
Dairy Farmers of America
11.2022 - 07.2024
Direct Support Professional
Chrysalis Company
06.2022 - 02.2023
Junior Counselor
Grand Canyon University Student Contact Center
10.2021 - 05.2022
Purchasing Clerk
Neil’s Ace Home Center
08.2019 - 01.2020
Bachelors of Science - Business Administration
Grand Canyon University
Associates of Science - Business Management
American Samoa Community College
Master of Business Administration
Grand Canyon University
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