Jaden Woo
Langley,Canada
Summary
Personable and dedicated Simon Fraser University student with extensive experience in customer service. Solid team player with upbeat, positive attitude and proven skill in establishing a positive environment. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships and helping the community.
Overview
8
8
years of professional experience
Work History
Customer Experience Associate
TD Canada Trust
05.2025 - Current
- Addressed inquiries, resolved issues, and provided advice to enhance customer satisfaction
- Assisted clients with banking transactions, ensuring accuracy and efficiency in service delivery
- Handled confidential information while maintaining compliance with bank policies and procedures
Line Cook/Expeditor/Host/Server
The Italian Osteria & Cheesebar
03.2022 - Current
- Made sure food is made to order, dealing with busy environments and interacting with many customers
- Collaborated with kitchen staff to ensure efficient service flow.
- Maintained cleanliness and organization of kitchen workstations.
- Followed food safety guidelines to ensure high-quality standards.
Deputy Returning Officer
Elections Canada
04.2025
- Managed ballot handling and voting procedures to ensure smooth election operations
- Monitored compliance with election regulations to uphold accuracy and integrity under pressure
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Information Officer
Elections Canada
09.2021
- Assisted voters at polling stations during elections
- Managed information requests from the public regarding elections and voting processes.
Warehouse/Production Worker
Natural Life & Nutrition Inc.
04.2020 - 08.2020
- Operated in warehouse, handling packaging and manufacturing tasks
- Operated machinery for efficient production of nutritional products.
- Inspected materials for quality and compliance with safety standards.
- Packed finished goods accurately for shipping to customers.
Referee
North Langley Basketball Association
09.2018 - 03.2019
- Refereed kids basketball, enhanced communication and leadership skills while promoting fair play and fostering sportsmanship.
- Enforced game rules and regulations during basketball matches.
- Communicated effectively with players and coaches to ensure fair play.
- Evaluated player performance and made quick decisions on fouls.
Education
Bachelor - Business Administration
Simon Fraser University
05-2027
High school or equivalent -
R.E. Mountain Secondary School
06-2022
Skills
- Fluent Korean
- Intro to Mandarin
- Relationship building
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
- Conflict resolution
- Professionalism
Extracurricular Activities
R.E. Mountain Recreational Leadership 09/2020 - 06/2022: Planned and organized school and community events, including sports intramurals, pep rallies, and fundraising activities, accumulating 200+ volunteer hours. Developed leadership, communication, and problem-solving skills by managing logistics and resolving challenges on the spot, Fostered a positive and inclusive environment, encouraging participation and teamwork among peers
Belcarra Seasonglass Green Tea Festival 06/2017 - 07/2019: Annual volunteer work, running activities for kids and interacting with customers
Leadership Program at Yorkson Creek Middle School 09/2017 - 06/2018: Worked with younger kids and gained extensive leadership skills
Awards
- Dogwood Diploma
- Pascal Math Contest Top 25% in Canada (2018)
Timeline
Customer Experience Associate
TD Canada Trust
05.2025 - Current
Deputy Returning Officer
Elections Canada
04.2025
Line Cook/Expeditor/Host/Server
The Italian Osteria & Cheesebar
03.2022 - Current
Information Officer
Elections Canada
09.2021
Warehouse/Production Worker
Natural Life & Nutrition Inc.
04.2020 - 08.2020
Referee
North Langley Basketball Association
09.2018 - 03.2019
Bachelor - Business Administration
Simon Fraser University
High school or equivalent -
R.E. Mountain Secondary School