Jaden Violet
Courtice,Ontario
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cannabis Guide
Northern Helm
09.2022 - Current
- Enhanced customer satisfaction by providing personalized cannabis product recommendations based on individual needs and preferences.
- Assisted with inventory management, ensuring accurate stock levels and timely restocking of high-demand items.
- Contributed to increased sales revenue by staying informed about the latest industry trends and product offerings.
- Boosted customer loyalty through regular follow-ups, addressing inquiries or concerns promptly and professionally.
Barista /Beer Manager
Cork And Bean
04.2022 - 09.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Line Cook
Swiss Chalet
09.2021 - 04.2022
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
Cashier
NoFrills
05.2019 - 09.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Diploma - Business And Entrepreneurship
Durham College
Oshawa, ON04.2025
High School Diploma -
Courtice Secondary School
Courtice, ON06.2022
Skills
- Menu Memorization
- Espresso Machine Operation
- Cash Handling
- Beverage Preparation
Accomplishments
Art and Culture SHISM
Certification
smart serve
food handling
CannSell
Customer Service
WHIMIS
Timeline
Cannabis Guide
Northern Helm
09.2022 - Current
Barista /Beer Manager
Cork And Bean
04.2022 - 09.2023
Line Cook
Swiss Chalet
09.2021 - 04.2022
Cashier
NoFrills
05.2019 - 09.2021
Diploma - Business And Entrepreneurship
Durham College
High School Diploma -
Courtice Secondary School
smart serve
food handling
CannSell
Customer Service
WHIMIS
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