Jaden Nicholls-Evans
Vancouver,BC
Summary
Knowledgeable and dedicated customer service professional with extensive experience in multiple industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Energetic and results-oriented with exemplary passion for developing relationships and growing businesses.
Overview
9
9
years of professional experience
Work History
Bartender/Shift Leader
Local Public Eatery
07.2022 - 05.2024
- Led bar team in main well, in charge of making all cocktails in a fast paced high volume liquor sales restaurant.
- Created and implemented a more efficient bar set up to help speed up bill times in peak rush, keep product fresher & maximize space in a cramped bar.
- Closing & opening manager weekly, ensuring all operations in the restaurant are ran to standards.
- Holding pre/post shifts gathering bar & serve team together to go over nightly focuses to ensure seamless service in the restaurant.
Bar Manager
Local Public Eatery
07.2023 - 10.2023
- Maintained weekly inventory counts for all FOH products to ensure outages were tracked & cogs were consistent.
- In charge of all FOH ordering including LWB, non-alcoholic items, dry stock & glassware.
- Drafted weekly bar reports to GM regarding information on outages, budget variances, weekly beer saver percentages & focuses.
- Constructed a weekly beer saver report tracking each bartenders beer pours in real time.
- Creating relationships with local breweries bringing in a personalized rotator list for beer taps.
Server
The Keg Steakhouse + Bar
05.2018 - 03.2020
- Set up private dining room for large parties while following specific requests and guidelines to accommodate all guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Suggested wine pairings to go with specific menu items.
Manager/Bartender/Server
Earls Kitchen + Bar
04.2015 - 05.2016
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Trained new expeditors and food runners according to company policies and standards.
Education
License Certificate - Real Estate Trading Services
UBC SAUDER School of Business
VancouverCertification - Serving It Right
Responsible Service BC
VancouverSkills
- Strong multitasking
- Team Leadership
- Creative Problem-Solving
- Salesmanship
- Training and mentoring
- (POS) Micros, Squirrel, Symphony
Timeline
Bar Manager
Local Public Eatery
07.2023 - 10.2023
Bartender/Shift Leader
Local Public Eatery
07.2022 - 05.2024
Server
The Keg Steakhouse + Bar
05.2018 - 03.2020
Manager/Bartender/Server
Earls Kitchen + Bar
04.2015 - 05.2016
License Certificate - Real Estate Trading Services
UBC SAUDER School of Business
Certification - Serving It Right
Responsible Service BC
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