JADEN MARKS
Los Angeles,
Summary
Versatile media communications expert adept in public relations, visual merchandising, and customer service. Blends strategic event planning with social media management to create impactful community engagements, ensuring precise execution and customer-centric solutions in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Design, Sales & Visual Operations Specialist
West Elm
Boise, ID & Los Angeles, CA
02.2025 - Current
- Conducted design appointments and spatial assessments for clients, managing projects from initial conceptualization to execution.
- Executed seasonal floor-set updates and visual displays under strict timelines, optimizing store engagement and customer flow.
- Maintaining precision and adaptability to quickly resolve spacing, layout, and inventory changes on a fast-paced sales floor.
Event Operations Lead
LEAP Housing Campaign (Boise State PR)
08.2025 - 12.2025
- Developed and executed targeted event objectives, PR strategies, and tactics to elevate brand awareness and drive community engagement for LEAP Housing.
- Coordinated event logistics for a community fundraiser, ensuring a seamless experience for all attendees.
- Managed strict event timelines, volunteer tracking, and schedules to ensure seamless delivery.
Customer Service & Social Media Representative
Scoreholio
11.2023 - 10.2024
- Managed social media channels to enhance brand engagement, share highlights, and cultivate a vibrant community for participants.
- Provided real-time troubleshooting and customer support to tournament organizers and players using the Scoreholio app, ensuring smooth event operations.
- Translated complex features and data into clear, user-friendly instructions during live events, improving user understanding.
Education
Bachelor of Arts - Media Communications
Boise State University
Boise, ID05-2026
Skills
- Visual Merchandising
- PR & Marketing
- Social Media Management
- Event Coordination
- Timeline Management
- Customer Service
Certification
- Certified in Social Media and Marketing, Hubspot, 2025
Projects
Lead Researcher & Media Analyst, Boise State University
- Conducted media criticism and psychological analysis on how institutional agendas and strategic media framing influence public perception surrounding access to mental health resources.
- Developed messaging frameworks focused on audience well-being, systemic advocacy, and information delivery.
Digital Media & Advertising Analyst, Boise State University
- Utilized Google Analytics to track website logistics, monitor user traffic, and evaluate the performance of digital advertising campaigns.
- Observed and analyzed emerging digital advertising trends, evaluating how algorithmic patterns and placement strategies influence audience engagement.
Timeline
Event Operations Lead
LEAP Housing Campaign (Boise State PR)
08.2025 - 12.2025
Design, Sales & Visual Operations Specialist
West Elm
02.2025 - Current
Customer Service & Social Media Representative
Scoreholio
11.2023 - 10.2024
Bachelor of Arts - Media Communications
Boise State University