Jaden Hughes

· Oversaw daily operations by managing the floor plan, coordinating server sections, and organizing reservations and on-call scheduling.

· Demonstrated strong leadership by assisting team across all areas of the restaurant to ensure consistent operational efficiency.

· Resolved customer complaints promptly and professionally, maintaining high levels of guest satisfaction.

· Trained, coached, and mentored new team members to uphold service standards and improve efficiency.

· Designed and implemented daily lesson plans aligned with early childhood education goals.

· Supervised and cared for a class of 14 children, ensuring a safe, engaging, and nurturing environment.

· Coordinated and led field trips, managing logistics, parent permissions, and safety protocols.

· Built and maintained positive relationships with parents, updating them on their child's development.

· Managed high-volume phone, email, and in-person inquiries.

· Scheduled and coordinated meetings, events, and travel.

· Provided administrative support through document management, confidential correspondence handling, and inventory oversight.

· Assisted the communications team with drafting internal/external messaging, organizing mass mailings, planning staff engagement initiatives.

Acted as a liaison between internal and external departments to coordinate tracking and organization of documents.

· Provided direct administrative support to C-suite executives, managing professional correspondence and internal communications with clarity and discretion.

· Managed complex executive calendars, including the scheduling of meetings, appointments and travel arrangements.

· Drafted, edited, and proofread business correspondence, reports, and meeting minutes with a high level of accuracy.

· Coordinated and organized board meetings, including scheduling, preparing meeting materials, and recording minutes for distribution.

· Oversaw operating and project budgets, monitoring expenditures, identifying problems, and recommending corrective actions.

· Coordinated logistics for large-scale events, including space planning and guest accommodations within a high-volume rooftop venue.

· Served as primary point of contact during events, ensuring seamless execution and prompt resolution of issues.

· Led and supported a small service team, fostering collaboration and maintaining high performance under pressure.

· Trained new staff with a focus on operational procedures, service standards, and venue knowledge.