Jaden Hughes
Kelowna,BC
Summary
Enthusiastic and reliable professional that takes pride in providing excellent customer service. Eager to pursue a career path that allows for the application of skills and knowledge, while continuously learning and growing to make meaningful contributions to the workplace.
Overview
6
6
years of professional experience
Work History
Server
King Taps Lakeside
09.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Before and After School Care Teacher
Block 8 Academy
08.2021 - 09.2022
- Developed and delivered lesson plans for both indoor and outdoor activities for children aged 4-12.
- Provided strong and direct supervision in a safe and nurturing environment for all children in my care.
- Built and maintained positive relationships with families and provided updates on their child’s developmental progress.
Receptionist/Communications Assistant
Mainroad Contracting
04.2020 - 08.2021
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Supported the communications department with travel arrangements for employees, shipping of mass orders, planned and implemented staff events.
Shift Leader/Trainer
Coogee Pavillion
01.2018 - 01.2020
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Bachelor of Arts - Environmental Science And Geography
University of British Columbia Okanagan
Kelowna, BC06.2025
Skills
- Effective Communication
- Analytical Thinking
- Team Collaboration
- Adaptability
- Data Analysis and Interpretation
- Microsoft Outlook, Word, Excel, PowerPoint
Timeline
Server
King Taps Lakeside
09.2022 - Current
Before and After School Care Teacher
Block 8 Academy
08.2021 - 09.2022
Receptionist/Communications Assistant
Mainroad Contracting
04.2020 - 08.2021
Shift Leader/Trainer
Coogee Pavillion
01.2018 - 01.2020
Bachelor of Arts - Environmental Science And Geography
University of British Columbia Okanagan
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