Hardworking employee enthusiastic about learning in any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Service Advisor
Forman Honda
Brandon, MB
03.2025 - Current
Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Maintained high customer satisfaction standards to meet or exceed targets.
Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Trained new personnel regarding company operations, policies and services.
Accounts Payable Clerk
Grand Valley Mechanical
Brandon, MB
01.2024 - 01.2025
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Maintained good working relationships with vendors and resolved disputes.
Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
Reduced late payment penalties by closely monitoring due dates and managing timely payments.
Supported budget management, monitored expenditures against budget allocations.
Service Advisor
Inland Kenworth
Brandon, MB
08.2021 - 08.2024
Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.