Smartsheets
Jaden Dueck
Calgary,AB
"Success is 20% skills and 80% strategy. You might know how to succeed, but more importantly, what’s your plan to succeed?"
Jim Rohn
Summary
Results-driven Human Resources professional with 8+ years of combined experience in Human Resources, Training & Development, and Manufacturing Operations. Proven success in aligning HR strategies with business objectives, enhancing employee engagement and performance, streamlining processes, and ensuring compliance in regulated industries. Expertise in full-cycle recruitment, performance management, HRIS implementation, training program development, policy creation, operational leadership, and driving quality improvements in manufacturing environments.
Overview
13
13
years of professional experience
1
1
Certificate
1
1
DIploma
Work History
Talent Manager (HR)
PK Sound
12.2022 - Current
- Joined the senior leadership team, ensuring HR functions as a strategic business partner within a manufacturing context.
- Collaborated with a business coach to develop strategic HR plans and KPIs, enhancing overall business performance.
- Led full-cycle recruitment to ramp up the engineering department, including rebranding job descriptions to attract top talent. Conducted over 60 interviews in one quarter, reducing time-to-hire by 30%.
- Revamped the performance management system, reducing bias and aligning productivity with business outcomes. Linked performance reviews to employee eligibility for shares and ownership.
- Developed a comprehensive policy book specific to manufacturing, mitigating legal risks and ensuring compliance with legal standards and internal policies.
- Streamlined payroll operations, revamping the process through Excel automation to ensure 100% accuracy.
- Organized and managed company events to enhance team cohesion and morale.
- Executed succession and workforce planning to meet long-term talent needs.
- Managed first-tier IT services, including activating 365 licenses, creating distribution groups, and overseeing IT access. Developed manager portals to improve communication and transparency across office and manufacturing environments.
People Services Generalist
Blackline Safety
10.2021 - 12.2022
- Coordinated onboarding for over 20 employees per month, ensuring smooth transitions and setup with internal teams.
- Chaired the Joint Health and Safety Committee (JHSA), overseeing safety protocols and compliance.
- Supported full-cycle recruitment, including sourcing candidates, scheduling interviews, and conducting reference checks.
- Managed employee relations, addressing and resolving concerns to maintain a positive workplace environment.
- Delivered and coordinated in-house training programs and developed monthly profiles of teams and employees for TeamHub.
- Ensured compliance with employment laws and updated company policies.
- Researched HR trends, best practices, regulatory changes, and new technologies to drive continuous improvement.
HR Generalist
High Tide Inc.
02.2021 - 10.2021
- Implemented company-wide recruitment and tracking system (Smartsheet), streamlining the hiring process and improving efficiency.
- Coordinated with external agencies for background checks and reference verification.
- Conducted health and safety training for 700+ employees, ensuring compliance with regulatory bodies.
- Administered training programs for management and employees, enhancing quality and engagement.
- Handled employee inquiries and resolved issues, fostering a positive work environment.
- Conducted investigations and developed a framework for grievance handling, ensuring fair and effective resolution.
Flight Attendant Lead Trainer
North Cariboo Air
12.2017 - 02.2021
- Developed and implemented Transport Canada compliant Training Programs.
- Reduced organizational risk through effective safety management.
- Trained and supervised 100+ airline personnel, improving performance and safety.
- Managed employee training records, ensuring 100% regulatory adherence.
- Evaluated Flight Attendant on-line performance.
- Assess the trainees and Flight Attendants’ performance and provide performance feedback as required.
Purser (In-Charge Flight Attendant)
Porter Airlines
05.2016 - 12.2017
- Supervised and managed cabin crew, ensuring compliance with airline and Transport Canada regulations.
- Promoted safety, comfort, and welfare of passengers, maintaining high customer satisfaction.
- Managed in-flight emergencies and passenger concerns, demonstrating strong problem-solving skills.
In Charge Flight Attendant
North Cariboo Air
08.2011 - 03.2015
- Supervised cabin crew and ensured compliance with aviation regulations.
- Qualified on-board various aircraft, maintaining an excellent attendance record and punctuality.
- Assisted with training new hires and updating training manuals, contributing to continuous improvement in safety and service standards.
Education
Certificate - Occupational Health And Safety & Environments
10.2021
- Introduction to OHSE
- Organizational Development & Behaviour
- Leadership & Communication
- Incident Investigation & Response
- Safety Training: An Introduction to the Fundamental Principles
- Safety Management Systems
- Hazard Identification, Risk Assessment & Control
- Law & Ethics
- Industrial/Occupational Hygiene
- Fire Management
- Environmental Management
- Fundamentals of Auditing
- Guided Practicum
Diploma - Human Resource Management
06.2019
- Microsoft Outlook [MOT4]
- Microsoft Word [MSW4]
- Microsoft Excel [MSE4]
- Microsoft PowerPoint [MSP4]
- Business English and Proofreading [BEP4]
- Effective Business Writing [EBW4]
- Office Skills [OSK4]
- Customer Relations and Interpersonal Skills [B1075R]
- Organizational Behaviour [H1004]
- Introduction to Human Resources [H1104]
- Leadership and Change [H1204]
- Staffing [H1304]
- Compensation and Benefits [H1404]
- Training and Development [H1504]
- Labour Relations [H1604]
- Employment Legislation [H1704]
- Privacy and Confidentiality [H1800]
- Practicum [HRA2000]
- Human Resources Administration: Capstone Project [HRA-CSP]
- Career & Employment Strategies [CES4]
Skills
- Human Resources Management
- Strategic HR Planning
- Talent Acquisition & Recruitment (High-Growth & Technical)
- Performance Management & Optimization
- Employee Engagement & Relations
- Training & Development
- HR Policy Development
- Legal Compliance & Risk Management
- Diversity & Inclusion
- Workforce Planning & Analytics
- HR Technology Implementation (HRIS, Dayforce, Smartsheet)
- Leadership & Team Building
- Change Management
- Safety Management & Compliance
- Customer Service
- Problem-Solving
- Quality Improvement
- KPI Development & Tracking
- Manufacturing Operations
Certification
Standard First Aid Canadian Red
Expires Aug 2027
Accomplishments
- Strategic HR focus and performance management aligned with equity initiatives.
- Implemented HRIS, reducing admin burdens and ensuring data integrity.
- Increased employee satisfaction through engagement initiatives.
- Recruited specialized engineers and conducted 60+ interviews in one quarter.
- Streamlined SharePoint for enhanced security and efficiency.
- Created a policy book, reducing legal risks, and launched a new benefits program, improving efficiency by 40%.
- Optimized recruitment processes, improving time-to-hire by 30%.
- Developed portals for better Manager/Employee communication.
- Ensured 100% payroll and benefits accuracy.
- Implemented cost-saving HR policies and managed onboarding for 20+ hires monthly.
- Automated HR processes, reducing manual work by 50%.
- Chaired safety committee, enhancing workplace safety.
- Managed platforms improving data accuracy and developed project plans, boosting delivery by 20%.
- Conducted health and safety training for 700+ employees, increasing compliance.
- Fostered a positive work environment by resolving employee inquiries.
- Developed a framework for grievance handling and implemented Transport Canada Training Programs.
- Supervised cabin crew, ensuring compliance with regulations and managing in-flight emergencies.
Software
Dayforce
Workable
ATS
Excel
Rise People
Odoo ERP
NetSuite
SmarterU LMS
SharePoint
Languages
English
Bilingual or Proficient (C2)
Interests
Hiking
Camping
Karaoke
Hanging with my Yorkie
Continuous Learning
Industry Trends
Employee Engagement
Diversity and Inclusion Initiatives
Technology and HR Systems
Public Speaking and Presentations
Mentoring and Coaching
Health and Wellness
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureCareer advancementPersonal development programsMilitary Service
- The Cadet Instructors Cadre (CIC) is a branch of the Canadian Forces Reserve dedicated to the training, administration, and supervision of the Royal Canadian Sea, Army, and Air Cadets.
- CIC officers are specially trained to work with youth, providing them with valuable life skills and fostering their development into responsible citizens and leaders.
- Served as an instructor and mentor within the Royal Canadian Air Cadets program, focusing on youth development for cadets aged 12-18.
- Developed and implemented training programs that complied with Transport Canada and military standards, covering topics such as aviation, leadership, and survival skills.
- Organized and led various training camps and field exercises, which included activities such as navigation, first aid, and team-building exercises.
- Conducted weekly training sessions and workshops, fostering cadet skills in drill, marksmanship, and public speaking.
- Coordinated and supervised community service projects, enhancing cadets' sense of civic duty and community involvement.
- Ensured the safety and well-being of cadets during all activities, maintaining high standards of discipline and adherence to safety protocols.
- Evaluated cadets’ progress and provided personalized feedback and mentorship, contributing to their personal and professional growth.
- Assisted in the planning and execution of annual ceremonial parades and other special events, promoting the achievements of the cadet squadron.
- Managed administrative tasks such as maintaining training records, coordinating schedules, and liaising with parents and community organizations.
Timeline
Talent Manager (HR) - PK Sound
12.2022 - Current
People Services Generalist - Blackline Safety
10.2021 - 12.2022
HR Generalist - High Tide Inc.
02.2021 - 10.2021
Flight Attendant Lead Trainer - North Cariboo Air
12.2017 - 02.2021
Purser (In-Charge Flight Attendant) - Porter Airlines
05.2016 - 12.2017
In Charge Flight Attendant - North Cariboo Air
08.2011 - 03.2015
Standard First Aid Canadian Red
Expires Aug 2027
University of Fredericton - Certificate, Occupational Health And Safety & Environments
CDI College - Diploma, Human Resource Management