Jaden Bell
Scarborough
Summary
Hardworking and coachable individual with an unwavering drive to continuously learn and improve. Professional background includes valuable experience in retail, commission-based sales, and trade settings. Confident in ability to thrive in any given situation with the right training.
Overview
3
3
years of professional experience
Work History
Sales and Marketing Associate
Optimum paintball
08.2024
- Market and sell bulk ticket packages to the multiple paintball fields we operate across Canada
- Creating a need/want in the customer that overpowers the perceived value of their money
- Engage in friendly conversations with prospective customers to build rapport
- Set and make plans to achieve daily sales goals
- Cold call out to prospects at shopping malls and different event centers
- Foster a positive attitude even when sales are slow despite the commission-only pay structure
- Read customer interest levels based on body language, other nonverbal cues, and verbal responses to sales pitch
- Handling customer objections and reclosing sales pitch
- Add to or change sales pitch and callout lines based on customer demographics
- E.g
- For mothers emphasize safety equipment included in the equipment cost, or for young students how much money they save on the experience with the deals we offer
- Upsell from basic packages to higher value packages through rehashing
- Travelled across Ontario for work
Sales Associate / Manager in Training (MIT)
Champs Sports
10.2020 - 10.2023
- Supervise the sales floor to prevent theft and guarantee customer satisfaction
- Delegate tasks to PT team members to ensure a high-functioning, organized and clean work environment
- Balancing tills, troubleshooting when the initial count isn't balanced, and Separating deposits from float at EOD
- Opening and closing tills/store by verifying count from the previous close and double checking merchandise is displayed correctly
- Receiving, Organizing, verifying shipments, and filing claims when there are discrepancies
- Setting and achieving daily and monthly sales targets for the store based on statistical history, and projected numbers
- Allocating individual targets to associates based on their strengths and weaknesses
- Greeting customers in a friendly and warm way to build rapport with them the moment they enter the store to checkout
- Customer service - addressing and satisfying all concerns and questions customers might have in person and over the phone
- Upselling by promoting the value of sales or accessories that complement the needs of the customer
- Cash handling/ POS operations include collecting customer data, receiving tenders, bagging merchandise, etc
- Multiple days with10k+ in sales
- Consistently top5 sales associate in the region
Education
West Hill Collegiate
Scarborough OnSkills
- Negotiation techniques
- CRM management
- Brand awareness
- Marketing analytics
- Target audience identification
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Customer satisfaction
- Relationship building
Accomplishments
- Optimum paintball
- Upsold to a silver package (2 units) first sale
- I had my first double-digit day within my first month with the company
- Received Newcomer performance bonus (40 sales in first4 weeks)
- Chosen to participate in a business trip to Ottawa to work with the national manager
- Daily sales PB of25 in less than8 hours
- Champs Sports
Timeline
Sales and Marketing Associate
Optimum paintball
08.2024
Sales Associate / Manager in Training (MIT)
Champs Sports
10.2020 - 10.2023
West Hill Collegiate
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