A highly motivated and adaptable individual with experience in customer service, caregiving, and leadership. Proven ability to excel in fast-paced environments, provide compassionate care, and lead teams to success. Dedicated to achieving goals while maintaining a positive attitude.
Overview
2
2
years of professional experience
Work History
Elderly Caretaker
Family Friends House
01.2025 - 05.2025
Offered companionship and kindness to elderly patient.
Maintained clean, safe, and well-organized patient environment.
Cleaned and tidied up around the house
Provided safe mobility support to help patients move around personal and public spaces.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Guided patients to restroom to support bladder and bowel relief requirements.
Provided compassionate and patient-focused care to cultivate well-being.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
Team Captain
Highschool Basketball Team
09.2023 - 02.2025
Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and coaches.
Monitored and maintained team chemistry by continually reminding team members about common goal and common bond.
Applied discipline and sense of responsibility toward all team and personal activities.
Managed time effectively while traveling for games, attending practice, and going to classes.
Attended all practices, meetings, and workouts on time.
Trained extensively 18 hours per week for upcoming games and tournaments to perform at top-level.
Developed and maintained key relationships fellow athletes, coaching staff, and school administrators and professors.
Adapted quickly to changing game plans and strategies.
Collaborated with teammates and coaches to build relationships and create cohesive team environment.
Worked with coaches and trainers to understand and implement improvement strategies.
Invested time to build and strengthen relationships with teammates by inquiring about individual challenges and goals.
Sales Associate
Zumiez
06.2024 - 09.2024
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Helped customers locate products and checked store system for merchandise at other sites.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Provided positive first impressions to welcome existing, new, and potential customers.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Solved customer challenges by offering relevant products and services.
Engaged with customers to build rapport and loyalty.
Managed returns, exchanges and refunds in accordance with store policy.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Used in-store system to locate inventory and place special orders for customers.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Pet Sitter
Family Members
09.2023 - 11.2023
Communicated professionally with pet owners via phone, email, and text.
Gave animals proper attention to promote secure environment in owner's absence.
Exercised animals regularly with walks and rigorous play activities.
Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Prepared food and water following instructions from pet owners.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.