Accomplished Senior Supervisor at Federated Co-operatives Ltd., adept in Operations Management and Staff Development. Excelled in fostering team cohesion, mentoring staff, and driving significant business development. Skilled in strategic planning and complex problem-solving. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
Work History
Senior Supervisor Transportation
Federated Co-operatives Ltd.
07.2022 - Current
Identified underperforming areas and implemented effective process improvements.
Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
Assumed responsibility and oversight for hiring, onboarding and mentoring new staff members.
Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
Assessed problems and conflicts and resolved independently.
Mandated policy, procedure, and performance adherence for continued and increased operational efficiency and profitability.
Established and maintained filing systems, retrieved data using [Software] and prepared management reports.
Provided interpretation and guidance on procedural questions.
Identified and communicated customer needs to supply chain capacity and quality teams.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Warehouse Supervisor
Federated Co-operatives Ltd.
09.2008 - 07.2022
Supervised warehouse operations by managing employees during shifts.
Supervised shipping and receiving, distribution and workplace safety.
Oversaw daily operations and shipping and handling processes.
Supported production workers in meeting goals without compromising safety and compliance.
Maintained high levels of accuracy in daily operations.
Supervised shipping and handling operations.
Performed troubleshooting to resolve issues with equipment, devices and products.
Monitored adherence to safety protocols and company policies by staying attentive to details.
Operated warehouse material handling equipment correctly to move loads.
Completed daily operations on time and maintained high standards of accuracy.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Developed and implemented policy and procedure updates to improve workflow and productivity.
Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
Education
No Degree - Fine Arts
University of Lethbridge
Lethbridge, AB
04-2006
Diploma Fine Arts - Fine Art
Grant MAcewan
Edmonton, AB
04-2004
Skills
Technical reviews
Training content creation
Data Analysis
Staff Development
Employee Supervision
Data Analytics
Staff Management
Strategic Planning
Business Development
Operations Management
Contract Management
Employee Motivation
Financial Management
Priority management
Policy Enforcement
Processes and procedures
Staff Discipline
Expectation setting
Training and mentoring
Process Monitoring and Improvement
Complex Problem-Solving
Business Administration
Department organization
Languages
English
Full Professional
Timeline
Senior Supervisor Transportation
Federated Co-operatives Ltd.
07.2022 - Current
Warehouse Supervisor
Federated Co-operatives Ltd.
09.2008 - 07.2022
No Degree - Fine Arts
University of Lethbridge
Diploma Fine Arts - Fine Art
Grant MAcewan
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