Jade Sewell
Hamilton,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position. Ready to help team achieve company goals.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Canna Cabanna
11.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Phone person/ prep person
Red rockets
10.2020 - 12.2024
- Supported head chef with daily ordering of supplies, ensuring adequate stock levels for seamless operations.
- Collaborated with kitchen staff to ensure consistency in menu offerings and presentation, enhancing customer satisfaction.
- Demonstrated versatility by quickly adapting to various kitchen stations as needed, supporting overall team efficiency.
- Boosted overall kitchen efficiency by taking initiative in organizing ingredients according to priority use.
- Contributed to a faster service time by efficiently prepping ingredients for cooks during busy periods.
- Enhanced teamwork among kitchen staff through effective communication and collaboration on tasks.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Urban Planet
04.2022 - 09.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Front end /cashier
Hutches
04.2019 - 10.2019
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Education
Secondary School -
Cathedral High School
Hamilton, ON06.2021
Skills
- Able to work both independently and with a team
- Organized
- Quick learner
- Time Management
- Multi-tasking strength
- Reliable and punctual
- Exceptional customer service
- Cash handling
- Stocking and receiving
- POS system operation
- Upselling
- Merchandise display
Certification
- Safe Food Handling November2019 to November2024
- Cansell standard certificate November2022 to Present
Languages
English
Full Professional
Timeline
Sales Associate
Canna Cabanna
11.2023 - Current
Sales Associate
Urban Planet
04.2022 - 09.2022
Phone person/ prep person
Red rockets
10.2020 - 12.2024
Front end /cashier
Hutches
04.2019 - 10.2019
Secondary School -
Cathedral High School
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