Jade Munesue
San Diego
Summary
Hospitality professional, reliable employee with time management & team abilities. I'm wonderful at creating a connection with guests, anticipating their needs, providing recommendations and making them want to come back again. I'm committed to always wanting to do my best and build my knowledge, never turning down an opportunity to learn. Very clean with attention to details even in fast-paced environments. I have such a passion for this industry and love building relationships with guests and fellow employees.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender/Server
The Cheesecake Factory
01.2016 - Current
- Approached guests and engaged in conversation through use of interpersonal and people skills.
- Served high customer volumes during special events, nights, and weekends.
- Promoted guest satisfaction by resolving issues/questions that may arise. While handling in a professional manner.
- Checked IDs and passports to make sure people were of legal age for alcoholic beverages.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Prepared non/alcoholic beverages to recipe standards.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Event Seller/Room Staff (Bucs Stadium)
Legends Hospitality
06.2023 - 03.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Checked all IDs according to Stadium policy. While following all other policy's in place.
- Handled credit card payments with portable machines.
- Took beginning and ending inventory, while keeping track of products going in/out of rooms.
- Supervised other employees while they work out of inventory rooms.
Education
Cosmetology Education -
Aveda Institute
Jacksonville, FLSkills
- Strong teamwork
- Customer service understanding/skills
- Cleaning and organization
- ID verification
- Legal and Regulatory Compliance
- High volume service
- Strong multitasking
- Liquor, beer, and wine knowledge
- Highly reliable
- Menu Memorization
- Alcohol awareness
- Adaptability
Certification
- ServeSafe
- ABC (Alcoholic Beverage Control)
Timeline
Event Seller/Room Staff (Bucs Stadium)
Legends Hospitality
06.2023 - 03.2025
Bartender/Server
The Cheesecake Factory
01.2016 - Current
Cosmetology Education -
Aveda Institute
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