Jade Morris
Pickering,Canada
Summary
Smart Serve Certified hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
7
7
years of professional experience
Work History
Bartender/Server
Island Mix Restaurant And Lounge
04.2023 - 11.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing bar area and prioritizing orders.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Supported needs of 6 person wait staff who attended to specific needs of countless customers daily for high volume restaurant with social relevancy and intentionality
Server
House Boil Eatery
06.2021 - 01.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Delivered catered food and supplies to facility for on-time set-up.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
Server
Symposium Cafe Restaurant And Lounge
03.2017 - 05.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
Finn McCool‘s
06.2016 - 01.2017
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean..
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Skills
- Food and Beverage Service
- Specials Promotion and Upselling
- High-Volume Dining
- Team Player
- Warm and Friendly
- Suggestive Selling
- Guest Satisfaction
- Beverage Preparation
- Energetic and Outgoing
- Wine and Liquor Service
- Cool Under Pressure
- Natural Leadership
Timeline
Bartender/Server
Island Mix Restaurant And Lounge
04.2023 - 11.2023
Server
House Boil Eatery
06.2021 - 01.2022
Server
Symposium Cafe Restaurant And Lounge
03.2017 - 05.2020
Server
Finn McCool‘s
06.2016 - 01.2017
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