Summary
Overview
Work History
Education
Skills
Timeline
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Jade McCullough

Jade McCullough

Kelowna,BC

Summary

Dedicated and compassionate professional with over two years of experience in customer service and support roles. Proven ability to communicate effectively with clients, staff and handle sensitive tasks with care and professionalism. Organized, physically capable, and passionate about contributing to a positive healthcare environment.

Overview

15
15
years of professional experience

Work History

REALTOR®

Royal LePage Kelowna
Kelowna, BC
08.2017 - Current
  • Guide clients through the buying and selling process, including negotiations, contracts, and property inspections.
  • Communicate effectively with clients and third parties to facilitate smooth transactions.
  • Develop excellent organizational and time management skills through managing multiple client needs simultaneously.

Manager

Wildfire Grill
Osoyoos, British Columbia
04.2022 - 09.2024
  • Supervised daily restaurant operations, ensuring efficiency in service, cleanliness, and staff coordination.
  • Trained, scheduled, and managed a team of staff members, maintaining high standards in customer service and safety.
  • Monitored inventory levels, placing orders and maintaining supply flow to meet demand.
  • Ensured customer satisfaction by addressing concerns promptly, mirroring patient care qualities like attentiveness and empathy.
  • Developed strong communication skills by collaborating with staff and customers, essential for coordinating with healthcare teams in patient transport.
  • Maintained a clean and organized environment, similar to managing medical equipment and supplies in a hospital setting.

Restaurant Owner

Bulldog Burger Bar
Osoyoos, BC
03.2012 - 10.2016
  • Oversaw daily operations, including customer relations, staff supervision, and inventory management.
  • Trained and supervised employees in safety, hygiene, and service procedures.
  • Maintained a clean and organized workspace, emphasizing customer satisfaction and efficient service.

Accounts and Shipping Coordinator

Headwear Canada
Mississauga, Ontario
05.2010 - 03.2012
  • Handled daily shipping, receiving, and inventory management tasks.
  • Collaborated with internal teams to resolve issues and ensure smooth operations.
  • Managed records, invoicing, and cash receipts, maintaining detailed financial and inventory reports.

Hotel Bar & Dining Room-Head Server

Fairfield Inn & Suites By Marriott Toronto Airport
Toronto, ON
06.2009 - 10.2010
  • Delivered excellent customer service during high-volume periods, including special events and conferences.
  • Assisted kitchen and room service staff, ensuring smooth dining operations.
  • Reconciled financial records and assisted with end-of-day closing procedures.

Education

UBC Sauder School of Business
Vancouver, BC

Skills

  • Effective communication (verbal and written)
  • Strong organizational and interpersonal skills
  • Ability to work under pressure and manage time efficiently
  • Physical ability to perform patient transport and lifting tasks
  • Attention to detail and cleanliness

Timeline

Manager

Wildfire Grill
04.2022 - 09.2024

REALTOR®

Royal LePage Kelowna
08.2017 - Current

Restaurant Owner

Bulldog Burger Bar
03.2012 - 10.2016

Accounts and Shipping Coordinator

Headwear Canada
05.2010 - 03.2012

Hotel Bar & Dining Room-Head Server

Fairfield Inn & Suites By Marriott Toronto Airport
06.2009 - 10.2010

UBC Sauder School of Business

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Jade McCullough