Jade McArthur
Palm Desert
Summary
Achieved top sales performance by delivering exceptional service that enhances client satisfaction. Maintained monthly sales volumes exceeding 300,000 while fostering strong relationships through effective communication and tailored solutions.
Overview
19
19
years of professional experience
Work History
Life & Health Agent
New York Life
05.2026 - Current
- Developed health insurance plans tailored to client needs.
- Guided clients through policy options and application processes.
- Educated clients on health benefits and coverage details.
- Passionately served clients by structuring practical, straightforward financial solutions, positively impacting numerous lives through tailored policy guidance.
In House Sales
MARRIOTT VACATION CLUB
Palm Springs
06.2025 - 03.2026
- Provided owners with exceptional care and service to demonstrate Marriott's dedication to top-tier customer service, centering owners' insights and decisions in all initiatives. Asked questions about present and future goals to enhance overall travel satisfaction. Ranked number 1 in sales for three consecutive months with a monthly volume exceeding 336,000 and a VPG of 10,500-13,000.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Presenter & Frontline Sales/Closer
STARPOINT RESORTS
Las Vegas
01.2025 - 05.2025
- Delivered 55-minute presentations, engaging up to 40+ potential owners daily to enhance their experience. Focused on collaboration and support to strengthen team dynamics. Recognized as top presenter in the region for exceptional presentation skills and audience engagement. and Sales in the region.
- Delivered engaging presentations to diverse audiences at STARPOINT RESORTS.
- Utilized visual aids and technology to enhance audience understanding.
- Developed informative content tailored to customer interests and needs.
In-House Sales Executive & TO
Hilton Grand Vacations
05.2023 - 12.2024
- Conducted master presentations to owners, facilitating new programs and benefits that maximized owner enjoyment. Implemented unique sustainable solutions that leveraged owners' buying momentum throughout their purchase journey. Consistently operate on a superior level of communication and maintain persistent execution against a backdrop of undetermined inflation and remediate owner concerns. Educate owners on the usage of their ownership and assist them in accessing multi channel initiatives. Maintained relationships with owners, fostering joy and excitement among the majority. Maintain 280,000-315,000 + monthly in sales volume to maintain Champions Club status.
- Presented product benefits and features to potential clients during sales meetings.
- Cultivated meaningful relationships with clients to improve their overall experience. to enhance customer satisfaction and loyalty.
- Conducted market research to identify new sales opportunities and trends.
In-House Sales Executive
Worldmark Travel & Leisure
03.2022 - 04.2023
- Conducted master presentations to owners, facilitating new programs and benefits to enhance owner enjoyment. Maintain a fundamental core thesis to leverage the owners' buying momentum along their purchase journey. Operate on a superior level of communication and maintain persistent execution against a backdrop of inflation and remediate owner concerns. Educated owners on ownership usage, assisted in accessing multi-channel initiatives, and fostered relationships that increased owner satisfaction. Achieved 315,000+ monthly sales volume, securing President's Club status.
- Presented travel packages to clients using engaging sales techniques.
- Built lasting relationships with clients to improve customer loyalty.
- Performed market research to discover new sales opportunities.
Finance Director
New Century Nissan
Glendale
08.2020 - 12.2021
- Developed financial strategies to support dealership growth and profitability.
- Managed budgeting processes and financial forecasts for operational efficiency.
- Analyzed market trends to inform pricing strategies and inventory management.
- Secured funding from major banks and managed state and federal paperwork in high-security areas. Trained salespeople and facilitated daily meetings to drive team productivity.
Finance Director
New Century Volkswagen
01.2021 - 05.2021
- Led financial planning and analysis for operational budgets and forecasts.
- Managed cash flow and liquidity to ensure operational efficiency.
- Developed financial strategies to support dealership growth and profitability.
- Facilitated funding discussions with major banks and managed state and federal compliance paperwork in high-security areas. Trained salespeople and led daily meetings to improve team performance and align goals.
Finance Manager
Lithia Motors Nissan DTLA
01.2020 - 05.2020
- Managed financial reporting and analysis for dealership operations.
- Oversaw budgeting processes and monitored adherence to financial plans.
- Collaborated with department heads to improve financial performance metrics.
- Secured funding from major banks and managed state and federal paperwork in high-security areas. Trained salespeople and conducted daily meetings to improve team productivity.
Finance & Insurance Business Management and Closer/Sales Trainer
Irving Nissan
01.2019 - 09.2019
- Trained salespeople and management, resulting in increased overall sales and profits.
- Collaborated with sales team to streamline the closing process.
- Assisted customers in finalizing vehicle purchases and financing options.
- Conducted product demonstrations to highlight vehicle features and benefits.
Inventory Reduction Specialist (Closer)
Westway Ford
01.2015 - 01.2018
- Conducted trade walks to familiarize sales professionals with complete inventory. Bid vehicles at weekly auctions (Dallas Auto/Manheim) to provide aggressively priced vehicles to our location and ultimately secure the most business. Oversee training courses to ensure my sales professionals understand the concept of supply and demand also point out the common misconceptions in price and value. Executed the 'Box Close' strategy, presenting instant equity plans and leveraging exceptional customer service skills to enhance sales and maximize company revenue. Managed daily distribution of internet leads to sales team, ensuring timely follow-up and engagement. Advanced to finance and insurance role in 2016. I remained under Berkshire Hathaway's Umbrella until late 2018.
- Berkshire Hathaway
- Developed marketing strategies to enhance customer engagement and brand awareness.
- Coordinated training sessions for new staff on product knowledge and sales techniques.
- Analyzed customer feedback to improve service quality and operational efficiency.
Finance Director
Holt FIAT of Hurst
Hurst
01.2014 - 01.2015
- Developed annual budgets and financial forecasts for dealership operations.
- Managed cash flow and liquidity to ensure operational efficiency.
- Analyzed financial statements to identify trends and variances.
- Enhanced profits and customer satisfaction in automobile dealerships by providing high-quality products and training focused on integrity and ethics.
- Participated in training sessions at ETHOS Service Group Academy to enhance skills and knowledge.
Assistant Sales Manager
VAN TUYL CORP
10.2008 - 12.2013
- Answered customer questions and provided detailed information on vehicles and products to enhance customer understanding and satisfaction. Compute and record totals of transactions. Counted money for down payments at the beginning of shifts, ensuring accuracy and proper documentation to maintain financial integrity. Establish or identify prices of vehicles and addenda. Welcomed customers upon entering the dealership to create a friendly atmosphere. Issue receipts, refunds, credits, or 'WE OWES' due to customers. Maintain clean and orderly sales and delivery areas. Process merchandise returns and exchanges for dealer trades. Addressed customer complaints to enhance service quality. Stock inventory and mark prices on vehicles during sales events.
- Berkshire Hathaway
- Supported sales team in achieving monthly targets and improving customer engagement.
- Coordinated training sessions for new sales staff on product knowledge and techniques.
- Analyzed market trends to identify potential sales opportunities and customer needs.
Floor Manager
North Texas Nissan
02.2008 - 08.2008
- Managed daily floor operations to ensure smooth customer experiences.
- Trained and supervised staff to maintain high service standards.
- Oversaw inventory management to ensure adequate stock levels.
- Checked with customers to confirm satisfaction and addressed any issues promptly. Explain how various equity plans are prepared, describing financing and different warranty methods. Prepare checks that itemize and total vehicle costs and sales taxes. Served food and beverages to parents and prepared specialty balloons for kids at tables. Restocked service areas with coffee and snacks to maintain customer comfort and satisfaction. with supplies such as coffee, and other items.
Sales Consultant
Central Kia
Plano
04.2007 - 12.2007
- Assessed client's vehicle needs, recommending shades and accessories to enhance comfort and appearance while adhering to budget constraints. Matched suitable vehicles to align with client preferences and financial requirements.
- Assisted customers in selecting vehicles that matched their needs and preferences.
- Conducted product demonstrations to showcase vehicle features and benefits effectively.
- Collaborated with finance team to facilitate customer financing options.
- Plano, TX
Education
Associates - Science
Navarro Junior College
Corsicana, TX05-2006
Sowela Tech Institute -
01-2005
Some College (No Degree) - Science
McNeese State University
Lake Charles, LA06-2004
High School -
Randolph Air Force Base High School
Universal City, TX05-2004
Skills
- Life and Health Insurance Licensed
- Licensed Real Estate Agent
- Policy structuring
- Microsoft Word
- Financial analysis
- Risk analysis
- Data analysis
- Customer support
- Client support services
- Client presentations
- Interpersonal communication
- Communication effectiveness
- Relationship management
- Presentation skills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Business management
- Policy adherence
- Client presentations
- Sales presentations
- Effective communication
- Problem solving
- CRM software use
- Sales closing
- Highly professional
- Travel planning
- Client consultation
- Sales and marketing
- Exceptional communication
- Strong organizational skills
- Global destinations
- Language proficiency
- Travel research
- Travel industry expertise
- High volume environments
- Sales negotiations
- Marketing
- Travel arrangements
- Tour preparation
- Destination knowledge
- Credit card payments
- Sales techniques
- Sales strategy development
- Cold calling
- Upselling strategies
- Financing coordination
Timeline
Life & Health Agent
New York Life
05.2026 - Current
In House Sales
MARRIOTT VACATION CLUB
06.2025 - 03.2026
Presenter & Frontline Sales/Closer
STARPOINT RESORTS
01.2025 - 05.2025
In-House Sales Executive & TO
Hilton Grand Vacations
05.2023 - 12.2024
In-House Sales Executive
Worldmark Travel & Leisure
03.2022 - 04.2023
Finance Director
New Century Volkswagen
01.2021 - 05.2021
Finance Director
New Century Nissan
08.2020 - 12.2021
Finance Manager
Lithia Motors Nissan DTLA
01.2020 - 05.2020
Finance & Insurance Business Management and Closer/Sales Trainer
Irving Nissan
01.2019 - 09.2019
Inventory Reduction Specialist (Closer)
Westway Ford
01.2015 - 01.2018
Finance Director
Holt FIAT of Hurst
01.2014 - 01.2015
Assistant Sales Manager
VAN TUYL CORP
10.2008 - 12.2013
Floor Manager
North Texas Nissan
02.2008 - 08.2008
Sales Consultant
Central Kia
04.2007 - 12.2007
Associates - Science
Navarro Junior College
Sowela Tech Institute -
Some College (No Degree) - Science
McNeese State University
High School -
Randolph Air Force Base High School