Jade Mantle
Calgary
Summary
Focused professional with a diverse background in customer service, team management, and administrative operations. Experienced as an Academic Intake Specialist, where I excelled in student enrollment, advising, and data management, as well as in leading teams and managing daily operations as a Manager at Fabutan. Known for delivering exceptional service, driving sales, and maintaining a positive, efficient environment. Strong communication, organizational, and problem-solving skills, with a commitment to fostering customer satisfaction and operational success. Ready to apply my skills in a dynamic, growth-oriented role.
Overview
3
3
years of professional experience
Work History
Academic Intake Specialist
Interior Heavy Equipment Operator School
Calgary
01.2025 - 03.2025
- Assisted with processing student applications and registration, ensuring that all necessary documents are submitted, and that students are properly enrolled in the right courses.
- Provided initial academic advising to new or prospective students, helping them understand course requirements, academic policies, and how to plan their coursework.
- Ensured that all required academic records, transcripts, and personal information are accurately maintained and up to date in the CRM.
- Served as a point of contact between students and IHE, answering questions about financial aid, program prerequisites, and other academic concerns.
- Assessed incoming students' prior academic work, or placement tests, to determine the appropriate level or course placement.
- Worked closely with other departments, such as financial aid, student services, and academic departments, to ensure students have a smooth transition into their course.
Manager / Lash Technician
Fabutan Hush Lash Studio
Calgary
07.2023 - 12.2024
- Oversee daily operations, including leading and training staff, ensuring excellent customer service, and managing sales and marketing efforts.
- Maintained the facility, ensured compliance with health and safety regulations, handled financial tasks, and managed inventory, ensuring a smooth and profitable operation while delivering a positive customer experience.
- Ensured a smooth and profitable operation while delivering a positive customer experience.
Front Counter Attendant
Peters Drive In
Calgary
10.2021 - 07.2023
- Responsible for greeting customers, taking orders, handling payments, and ensuring a positive dining experience.
- Maintained a clean and organized front area, assist with food preparation when needed, and provide excellent customer service while managing the cash register.
Education
High School Diploma -
James Fowler High School
Calgary, AB06-2021
Skills
- Time management
- Communication skills
- Customer relationship management
- Inventory management
- Team leadership
- Data entry
- Appointment scheduling
- Organizational skills
- Team management
- Application processing
References
References available upon request.
Timeline
Academic Intake Specialist
Interior Heavy Equipment Operator School
01.2025 - 03.2025
Manager / Lash Technician
Fabutan Hush Lash Studio
07.2023 - 12.2024
Front Counter Attendant
Peters Drive In
10.2021 - 07.2023
High School Diploma -
James Fowler High School
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