Jade Lattimore

• Facilitated third-party claims resolution and adjudication processes, ensuring accuracy and compliance.
• Assisted in confirming Medicaid eligibility and coverage for patients. Supported patients in navigating dual coverage options. Explained patient financial responsibilities related to insurance plans.
• Compiled comprehensive patient demographics, physician details, and insurance data for accurate entry into EMR systems.
• Evaluated clinical documentation to assess medical necessity and coverage eligibility.
• Analyzed billing discrepancies, documented gaps, and identified claim errors prior to submission.
• Executed census balancing and payor verification processes to ensure accurate billing practices.
• Executed preparation of daily, weekly, and monthly pre-bills, account audits, statements, and reports.
• Ensured adherence to HIPAA regulations and safeguarded patient information confidentiality.
• Facilitated collaboration with internal teams to ensure timely reimbursement and claims resolution.

• Processed and verified billing information for accuracy and completeness.
• Assisted in resolving client inquiries regarding billing discrepancies and account status.
• Maintained organized electronic files for billing records and documentation management.
• Collaborated with team members to streamline invoicing procedures, enhancing efficiency.

Process customer orders and billing using QuickBooks with strong attention to detail and accuracy.

Maintain financial records, spreadsheets, and invoicing documentation.

Support billing operations through data analysis and automated invoicing to improve cash flow.

Perform administrative data entry and documentation management.

Assist with office coordination and internal communication to improve workflow efficiency.

• Trained and mentored new baristas on beverage preparation and customer service techniques.
• Ensured consistent quality of beverages through adherence to Starbucks standards
• Delivered exceptional customer service, resolving inquiries and complaints promptly to enhance satisfaction.