Bartender and server with broad experience in a variety of different bar environments. Skilled at remaining calm and poised in fast-paced environments, and ensuring customers feel welcome, comfortable, and have fun!
Overview
5
5
years of professional experience
Work History
Bartender
Mimi
Edmonton, AB
09.2024 - Current
Prepared and served a variety of cocktails and beverages efficiently.
Engaged with customers to provide exceptional service and recommendations.
Monitored customer behavior to promote a safe drinking environment.
Crafted unique cocktails using fresh ingredients and seasonal flavors.
Server / Server Supervisor
Darling Wine Bar
05.2023 - 09.2024
Developed an extensive house cocktail list, ensuring timely availability of seasonal ingredients.
Created approachable experiences for all customer types, from fine dining enthusiasts to newcomers.
Enhanced knowledge of spirits and cocktails to elevate service quality.
Trained new servers on menu items, service standards, and bar procedures.
Graphic Design & Marketing Manager
Black Box Hospitality Group
05.2022 - 05.2023
Managed social media accounts for the three business within the company, resulting in a 30% increase in consistent followers and engagement.
Designed and created visually compelling graphics and marketing materials for online and offline use.
Provided Black Box Hospitality and its subsidiaries with graphic design needs, marketing direction, print material, promotion and social media control.
Store Manager & Graphic Designer
Highlands Liquor
01.2021 - 05.2023
Managed all aspects of store operations, including inventory management, vendor relations, and staff supervision.
Implemented effective visual merchandising strategies, ensuring attractive and organized displays that increased customer engagement and sales.
Developed and executed promotional events, wine tastings, and product knowledge sessions to enhance customer experiences.
Conducted regular staff training to maintain product knowledge and improve customer service.
Achieved and maintained a high level of customer satisfaction, resulting in a loyal customer base.