Summary
Overview
Work History
Education
Skills
Continuing Education Courses
Leadership Experience
Languages
Timeline
Generic

Jade Kent

Medicine Hat,AB

Summary

Driven and resourceful administrative professional with 6+ years of experience working with high-achieving executives. Proven track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments with a high degree of discretion and confidentiality.

Overview

17
17
years of professional experience

Work History

Senior Recruitment Coordinator & Talent Operations Specialist

Shopify
03.2021 - 05.2023
  • Coordination of shortlist interviews and candidate offers, managing upwards of 50 candidates at once
  • Management of stakeholder relationships
  • Creation, implementation and optimization of Talent Acquisition processes.
  • Collection and interpretation of data/information
  • Liaise between recruitment coordination team and Product Management Recruitment team
  • Conduct craft (product management) specific Shortlist training sessions
  • Develop and manage interviewer training
  • Leadership responsibilities: sustain team culture, facilitate team syncs, lead knowledge management audits, create and implement feedback pipelines for coordination team & recruitment team, lead process improvement project teams, collaborated on planning team homesites (remote events), coach teammates towards their goals and solutions

Membership Services Officer

Alberta Union of Provincial Employees (AUPE)
04.2019 - 10.2021
  • Monitor, advise on and enforce members' rights and entitlements on various employee related issues based on legislation & their collective agreements
  • Advocate for employees in difficult conversations with management
  • Mediated discussions between employer and employee representatives in attempt to reconcile differences
  • Negotiated collective bargaining agreements
  • Assessed impact of union proposals on company or government operations

Executive Assistant Dean of Arts, Education, & Business

Medicine Hat College
01.2015 - 03.2021
  • Provided professional administrative support.
  • Formatted, prepared, and composed correspondence.
  • Created and fostered stakeholder relationships.
  • Collected, interpreted and shared data with stakeholders.
  • Advised senior leaders in decision making.
  • Managed, coordinated, and balanced 1.7 million dollar budget.
  • Handled confidential and sensitive information with discretion and tact.
  • Facilitated training and onboarding for incoming office staff.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Event Planning

Research Coordinator

Economic Development Alliance of Southeast Alberta
03.2014 - 01.2015
  • Researched, drafted, finalized and presented policies
  • Collected, interpreted and shared data for funding and stakeholder needs
  • Event Planning

Assistant Front Store Manager

Shoppers Drug Mart
11.2006 - 08.2012
  • Managed day to day operations
  • Supervised 10+ employees per shift
  • Lead performance management conversations
  • Balanced and tracked employee workloads
  • Coached employees towards career development
  • Coordinated and participated in hiring processes
  • Provided onboarding and training for new employees

Education

Administrative Office Professional Certificate -

Medicine Hat College
Medicine Hat, Alberta, Canada
06.2012

Skills

  • Scheduling and Calendar Management
  • Project Oversight
  • KPI Monitoring
  • Strategic Planning
  • Data Tracking
  • Performance Management
  • Technical Support
  • Customer Service
  • Written and Verbal Communication
  • Labour Contract Negotiation
  • Grievance Handling
  • Contract Negotiation

Continuing Education Courses

  • Data Analytics Certificate, Google (2022)
  • Various Degreed Pathways & Bridge Courses, Shopify
  • Conflict Management Course, AUPE
  • Leadership Essentials Course, AUPE
  • Contract Interpretation Course, AUPE
  • Introduction to OH&S Course, AUPE
  • Collective Action Techniques, AUPE
  • Mental Health First Aid, Mental Health Commission of Canada

Leadership Experience

  • Medicine Hat College (MHC) Board of Governors, 11/2018 to 03/2021, Board Member
  • Member of the Policy & Bylaw Committee.
  • Chair the Board Effectiveness Committee.
  • Chair the CEO Recruitment & Hiring process for the Institution: Draft a Request for Proposal to hire a suitable Search Firm., Act as a liaison between the board, the hiring committee, and internal & external stakeholders., Chair all meetings and facilitate conversations., Create Board Policy based on the process for future boards., Lead the board successfully through the process using research, knowledge of best practices, and intuition.
  • Collaborate with the Centre for Sexuality in Calgary, AB for a "How LGBTQ2S+ is the campus" audit. Presented the findings of the audit and the strategy implemented to make the campus more inclusive at the Colleges and Institutes Canada Conference to 70+ attendees from across the country.

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Senior Recruitment Coordinator & Talent Operations Specialist

Shopify
03.2021 - 05.2023

Membership Services Officer

Alberta Union of Provincial Employees (AUPE)
04.2019 - 10.2021

Executive Assistant Dean of Arts, Education, & Business

Medicine Hat College
01.2015 - 03.2021

Research Coordinator

Economic Development Alliance of Southeast Alberta
03.2014 - 01.2015

Assistant Front Store Manager

Shoppers Drug Mart
11.2006 - 08.2012

Administrative Office Professional Certificate -

Medicine Hat College
Jade Kent