Jade Kang
Burnaby,BC
Summary
Dedicated barista and server with over 5 years of experience in fast-paced cafés and restaurants. Skilled in customer service, beverage crafting, and cash handling. Adaptable and eager to bring my expertise to a new market while learning and growing in a Canadian work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food Runner
Din Tai Fung
2025.04 - Current
- Delivered food and beverages promptly and accurately from the kitchen to the guests.
- Communicated effectively with kitchen staff and servers to ensure smooth operations.
- Provided excellent customer service to enhance the dining experience.
Sales Associate
Treehouse Toys
2024.11 - 2025.04
- Answered store and merchandise questions and led customers to wanted items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Engaged customers in friendly, professional dialogue to determine needs.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Server
Multiple Restaurant (Italian, Korean, Brunch Cafe)
2018.01 - Current
- Accumulated two years of experience providing excellent customer service across multiple dining establishments.
- Took orders, served food and beverages, and handled customer inquiries with professionalism.
- Managed cash transactions and operated the POS system accurately.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Tea Barista/All Rounder
Gong Cha
2024.06 - 2024.09
- Efficiently prepared and served a wide range of bubble tea beverages
- Maintained a clean and organized work environment in adherence to health and safety standards
Tea Barista/All Rounder
Gong Cha
2022.02 - 2022.10
- Provided friendly service, ensuring a positive customer experience.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Expertly crafted a variety of beverages, including signature and custom orders
Barista/All Rounder
Mega MGC Coffee
2021.06 - 2022.05
- Delivered high-quality coffee beverages, including espresso-based drinks, and specialty beverages.
- Increased sales by 15% through efficient, large-scale beverage production.
- Trained new employees on beverage preparation and customer service.
Barista/All Rounder
Ediya Coffee
2019.01 - 2020.08
- Delivered exceptional customer service in a fast-paced environment, ensuring customer satisfaction.
- Managed daily inventory, restocked supplies, and maintained workspace cleanliness.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Currently On Leave of Absence-International Commercial Area Studies - International Commercial Trade
Gangneung-Wonju National University
2026-08
Skills
- Customer Service Excellence
- Positive Guest Engagement
- Menu Knowledge
- POS System Proficiency
- Cash Handling
- Advanced Coffee Brewing Techniques
- Beverage Crafting
- Team Collaboration
- Time Management
- Physical Strength
- Maintaining Cleanliness Standards
Certification
- Serving It Right
Languages
English
Full Professional
Korean
Native/ Bilingual
Timeline
Food Runner
Din Tai Fung
2025.04 - Current
Sales Associate
Treehouse Toys
2024.11 - 2025.04
Tea Barista/All Rounder
Gong Cha
2024.06 - 2024.09
Tea Barista/All Rounder
Gong Cha
2022.02 - 2022.10
Barista/All Rounder
Mega MGC Coffee
2021.06 - 2022.05
Barista/All Rounder
Ediya Coffee
2019.01 - 2020.08
Server
Multiple Restaurant (Italian, Korean, Brunch Cafe)
2018.01 - Current
Currently On Leave of Absence-International Commercial Area Studies - International Commercial Trade
Gangneung-Wonju National University