Summary
Overview
Work History
Education
Skills
Certification
Availability
Languages
Timeline
Generic

Jade Howard

Mississauga

Summary

Dynamic food service professional with extensive experience in food preparation, serving, and maintaining pristine environments. Proven ability to leverage exceptional customer service skills to elevate guest satisfaction while optimizing operational efficiency. Recognized for thriving in high-pressure situations and fostering effective collaboration within diverse teams. Committed to delivering quality service that enhances the overall dining experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Y.A.A.S BEAUTE
08.2024 - Current
  • Responded to customer inquiries, providing accurate information and solutions to enhance satisfaction.
  • Processed orders efficiently, ensuring timely fulfillment and adherence to company policies.
  • Managed customer complaints, employing conflict resolution techniques to restore relationships and trust.
  • Collaborated with team members to streamline processes, improving overall service delivery.

Food Service Associate

Canada’s Wonderland
07.2023 - 11.2024
  • Greeted and assisted customers with purchases and product questions
  • Handled cash transactions accurately and balanced till at closing
  • Supported store stocking, merchandise displays, and cleanliness
  • Provided exceptional customer service in fast-paced food environment.

Youth Mentor

BGC St. Alban’s Club
07.2021 - 06.2023
  • Developed and implemented engaging educational programs tailored to diverse needs.
  • Mentored youth in personal development, fostering self-esteem and confidence.
  • Intervened in crisis situations to obtain support for youths and reduce escalation or recurrence risks.
  • Established trusting relationships with youths, ensuring a supportive environment for growth.

Education

High School Diploma -

Thistletown Collegiate Institute
Toronto, ON
06.2026

Skills

  • Skilled in merchandising and general labor tasks
  • Proficient in cash transactions
  • Strong knowledge of Microsoft Office tools
  • Self-motivated and team-oriented
  • Customer loyalty development
  • Strong communication skills

Certification

  • Conflict Resolution Training – Game Changers (2021-11)
  • Food Handling Certificate – (2022-10)
  • Canada's Wonderland Employee Training

Availability

Available for day and evening shifts

Languages

English
Full Professional

Timeline

Customer Service Representative

Y.A.A.S BEAUTE
08.2024 - Current

Food Service Associate

Canada’s Wonderland
07.2023 - 11.2024

Youth Mentor

BGC St. Alban’s Club
07.2021 - 06.2023

High School Diploma -

Thistletown Collegiate Institute

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Jade Howard