Jade Goodwin
Calgary,AB
Summary
Known for a strong work ethic, great attention to detail, and a collaborative approach to team leadership. Demonstrates a high degree of empathy and interpersonal skills, dedicated to fostering positive relationships with both clients and colleagues. Passionate about learning new and applying old skills to improve human interaction, team dynamics, and overall organizational performance. Seeking a position to leverage my academic background and professional experience in enhancing mental health, well-being, and human behavior in a clinical or organizational setting.
Overview
7
7
years of professional experience
Work History
Supervisor
Silver Springs Golf & Country Club
05.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed multiple events per night of up to 250 patrons.
- Trained new staff on POS system and inner workings of the restaurant.
- Cultivated strong relationships with regular customers.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Senior Sales Associate
BraTopia
07.2019 - 08.2021
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Worked closely with other departments including management, buying and marketing to study and understand full scope of available offerings and provide top-notch salesmanship to customers.
- Streamlined opening and closing procedures as integral member of store staff including being a key holder.
Volunteer
Pineridge Elementary School
12.2018 - 06.2020
- Supported student learning by assisting in reading, scribing, technology support and special student programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Performed office procedures including photocopying and filing duties.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Accounting Assistant
Rho's Bookkeeping Service
07.2017 - 01.2018
- Maintained clean and organized files by keeping client's expenditure records up-to-date.
- Used Excel software to prepare financial reports.
- Reviewed documents for correct entry, completeness and accuracy.
Education
Bachelor of Arts - Psychology
Mount Royal University
Calgary, AB04.2023
Skills
- Staff management
- Training and mentoring
- Customer service
- Attention to detail
- Data analysis
- Organization
- Teamwork and collaboration
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
Timeline
Supervisor
Silver Springs Golf & Country Club
05.2022 - Current
Senior Sales Associate
BraTopia
07.2019 - 08.2021
Volunteer
Pineridge Elementary School
12.2018 - 06.2020
Accounting Assistant
Rho's Bookkeeping Service
07.2017 - 01.2018
Bachelor of Arts - Psychology
Mount Royal University
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