Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Knowledge of crisis intervention and empathetic communication, fostering supportive environment for clients.
Overview
11
11
years of professional experience
Work History
Life Skills Aide
San Fernando Valley Community Mental Health Center
02.2021 - Current
Enforced security and safety rules and regulations.
Responded to client needs and assisted clients in implementing, and maintaining the daily living skills needed to achieve goals related to independent living.
Monitored clients' overall health and well-being, noted and reported significant changes.
Provided conflict resolution- intervened with the client/others at the onset of a crisis/conflict to provide support and assistance.
Implemented crisis intervention strategies to ensure client safety and well-being.
Private Nanny
Modern Minders Agency
12.2017 - 12.2018
Provided fulltime childcare six days a week
Proficient in communicating with children at different developmental stages
Kept notes of social and behavioral concerns for weekly parents’ report
Observed play activities to identify positive behaviors and areas in need of improvement.
Organized different types of activities to enhance physical and intellectual development.
Family Nanny
Westside Nannies
09.2016 - 12.2017
Oversaw all household duties including but not limited to family meals, laundry, and nighttime routines
Organized and planned creative projects.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Receptionist Administrator
Song & Acupower
09.2014 - 08.2016
Answered incoming calls, directing clients to individuals addressing specific needs.
Acted as first point of contact and set appointments for prospective clients.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor of Arts - Communication
Fairleigh Dickinson University
01.2016
Skills
High organization and problem-solving skills
Strong oral communication skills
Task Prioritization
Adaptability and Flexibility
Fast Learner
Attentive to Clients
Time management
Attention to detail
Multitasking
Critical thinking
Clear communication
Timeline
Life Skills Aide
San Fernando Valley Community Mental Health Center
Per Diem Social Worker at Dignity Health - Northridge Hospital Medical CenterPer Diem Social Worker at Dignity Health - Northridge Hospital Medical Center