Jade D'Costa
Airdrie,AB
Summary
Seasoned safety and security professional with a proven track record in enhancing operational processes, and ensuring regulatory compliance. Skilled in crisis management and incident investigation, with a focus on employee engagement, and risk assessment. Known for leading cross-functional teams to achieve strategic safety objectives, and improve organizational efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director, Corporate Safety, Security and QA
Pacific Coastal Airlines
Richmond, BC
10.2017 - Current
- Developed and implemented comprehensive safety strategies to improve operational processes and organizational efficiency.
- Coordinated with regulatory bodies to ensure compliance through the completion of process inspections.
- I was assigned as the Incident Commander for the Covid-19 pandemic response and was a member of the senior leadership team supporting the business recovery plan.
- Led change management efforts to adapt to market shifts and organizational needs.
- Represented the organization at industry events, conferences, and public safety meetings.
- Recruited, trained, supervised, evaluated and mentored Safety Team members.
- Assessed incident reports from workers' compensation claims to assess effectiveness of current safety measures.
- Investigated incidents of injury or illness to determine root cause and corrective action plans.
- Maintained records of inspection findings, hazard assessments, and corrective actions taken.
- Developed and implemented safety policies, procedures, and standards. Including the rewrite of the Company Safety Manual, Corporate Security Manual. Corporate QA manual and Emergency Response Manual.
- Conducted and chaired regular safety meetings for employees and leaders to ensure compliance with safety regulations. including Joint Occupational Safety and Health, Safety Review Board and Company Safety Officer Review Panel
- Advocated a culture of prevention through education programs aimed at reducing risks in the workplace.
- Collaborated with management teams to develop strategies that promote safe work practices.
- Created reports on health and safety metrics such as accident rates, lost time days.
- Maintained and updated emergency response plans or procedures, hosted annual mock training exercises, and maintained strategic relationships with external partners.
- Consulted with external stakeholders regarding their roles in ensuring a safe work environment.
- Led teams of risk management and operational personnel in development of hazard analyses and risk assessments.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Updated and maintained the SMS.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Advisor - Emergency Response
WestJet Airlines
Calgary, Alberta
04.2006 - 08.2017
- Conducted drills with staff to practice responding to emergencies in a timely manner.
- Analyzed data from previous incidents to identify trends or weaknesses in the system, making recommendations for improvement.
- Developed and deepened relationships with local municipalities, county departments and city agencies to facilitate smooth planning and coordination of emergency response.
- Maintained communication with other departments and agencies involved in responding to an emergency situation.
- Developed standard operating procedures for emergency response operations.
- Created reports documenting emergency responses, including details such as timelines, resources used, and outcomes achieved.
- Wrote, implemented, and audited station response and humanitarian response plans.
- Responded to the Grand Princess explosion in 2010.
Education
Bachelor of Arts - Social Work
Mount Royal University
Calgary, None04-2006
Skills
- Operational efficiency
- Regulatory compliance
- Crisis management
- Change management
- Safety policies
- Incident investigation
- Employee training
- Risk assessment
- Public speaking
- Trend analysis
- Cross-functional team leadership
- Process improvement
- Decision-making
- Microsoft suite, SharePoint, Teams, Adobe
Affiliations
- Golf
- Travel
- Minor Hockey Management
- volleyball
Languages
French
Professional
Certification
- NTSB - Humanitarian Assistance certification
- CRSP - working towards designation
- Incident Command - Level 400
References
References available upon request.
Timeline
Director, Corporate Safety, Security and QA
Pacific Coastal Airlines
10.2017 - Current
Advisor - Emergency Response
WestJet Airlines
04.2006 - 08.2017
Bachelor of Arts - Social Work
Mount Royal University
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