Jade Csabi
Ottawa,ON
Summary
Results-driven server with 8+ years of experience known for speed, adaptability, and strong customer instincts. Excels in high-pressure environments by delivering seamless service, solving problems on the spot, and creating memorable guest experiences.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Server
Joey Rideau
Ottawa, ON
06.2026 - Current
- Provided excellent customer service to enhance dining experiences.
- Upsold menu items to enhance guest satisfaction and increase sales opportunities.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Waitress
Broadway Bar & Grill
Ottawa, Ontario
08.2022 - 06.2026
- Excelled in fast-paced breakfast service by delivering quick, efficient, and high-quality customer experiences; transitioning to attentive, detail-oriented service during dinner hours, prioritizing guest engagement and satisfaction.
- Effectively upsell menu items and specials through personalized recommendations and strong product knowledge
- Trained new servers on procedures and service standards effectively.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Opened and closed the restaurant.
- Performed server, host, expo, takeout, bartending, and dishwashing duties throughout shifts where needed.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Boutique Manager & Farm Hand
Proulx Farm
Ottawa, Ontario
07.2021 - 08.2022
- Managed daily operations and tracked revenue for produce and canned items.
- Trained and mentored new team members on customer service standards.
- Oversaw inventory management and maintained stock levels.
- Organized and created custom produce assortments for clients according to weekly subscriptions.
- Assisted with field labour.
- Tended to the various farm animals.
- Performed administrative work with general admission sales for the various activities, responded and resolved client complaints and concerns, organized large events and meetings.
- Set up and managed our stand at various farmers markets.
Hostess
Montana’s BBQ Bar & Grill
Ottawa, Ontario
04.2019 - 03.2021
- Greeted and seated guests upon arrival.
- Managed reservations and maintained seating charts efficiently.
- Provided menus and informed guests abt daily specials.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Maintained a clean and organized dining area.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Education
St. Peter Catholic High School
Ottawa, ONSkills
- Professional adaptability
- Social awareness
- Attention to detail
- Calm under pressure
- Quick problem solving
- Cleanliness
- Rapport Building
- Training staff
- Inventory management
- Workflow optimization
- Team Support
Certification
- Ontario Smart Serve
- First aid and CPR training
Timeline
Server
Joey Rideau
06.2026 - Current
Waitress
Broadway Bar & Grill
08.2022 - 06.2026
Boutique Manager & Farm Hand
Proulx Farm
07.2021 - 08.2022
Hostess
Montana’s BBQ Bar & Grill
04.2019 - 03.2021
St. Peter Catholic High School