Dynamic Customer Service Representative with a proven track record at The Pampered Pet, adept in problem-solving and critical thinking. Excelled in resolving customer complaints, enhancing loyalty, and mentoring new hires. Skilled in money handling and fluent in French, demonstrating exceptional communication and teamwork abilities. Achieved notable increases in customer satisfaction through effective conflict resolution and product knowledge. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Customer Service
Problem-solving abilities
Critical Thinking
Money handling abilities
Friendly, Positive Attitude
Teamwork and Collaboration
Multitasking Abilities
Excellent Communication
French fluency