Jade Christensen
Mission Viejo Care Cottages II
Mission Viejo
4
years of professional experience
Healthcare professional with solid foundation in patient care coordination, consistently ensuring smooth operations and patient satisfaction. Proven ability to collaborate effectively with medical teams and adapt to dynamic healthcare environments. Known for excellent organizational skills and patient-focused approach.
Work History
Patient Care Coordinator
2 Years 5 Months- Coordinated resident care schedules with nursing staff, physicians, and family members to maintain consistent service delivery.
- Scheduled appointments, follow-ups, and transportation arrangements to support resident access to care.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Delivered excellent patient experiences and direct care.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Physical Therapy Intern
11 Months- Assisted therapists with patient mobility exercises and transfer techniques.
- Documented treatment notes, progress updates, and care observations accurately.
- Prepared therapy equipment and treatment areas for daily patient sessions.
- Supported rehabilitation plans by guiding patients through prescribed exercises.
Education
Bachelor of Science - Physical Therapy
Skills
Critical thinking skills
HIPAA compliance
Appointment scheduling
Organizational skills
Customer service
Patient relations
Patient care coordination
Patient confidentiality
Scheduling
Medical terminology
Timeline
Patient Care Coordinator
Mission Viejo Care Cottages II
02.2024 - 07.2026Read More
Physical Therapy Intern
QualiMed Hospital
06.2022 - 05.2023Read More
St. Paul University Iloilo
Bachelor of Science from Physical Therapy
Read More