Jade Christensen
Mission Viejo
Summary
A dependable professional with experience in front desk reception, healthcare support, and physical therapy. Possesses skills in customer service, scheduling, patient relations, record management, and administrative support. Proven ability to communicate effectively with clients, patients, and team members while maintaining organization in fast-paced environments. Seeking an administrative position where I can leverage my strong multitasking, problem-solving, and office management skills to contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Home Care Aide
Mission Viejo Care Cottages
Mission Viejo, CA
02.2025 - Current
- Assisted clients with daily living activities, promoting independence and dignity.
- Administered prescribed medications following care plans and health protocols.
- Monitored clients' health conditions, reporting changes to healthcare professionals promptly.
- Facilitated effective communication between clients, families, and medical staff to ensure cohesive care delivery.
- Scheduled doctor's appointments.
- Organized client files.
Front Desk Receptionist
OsteoStrong
Lake Forest, CA
10.2024 - 02.2025
- Greeted and assisted clients, ensuring a welcoming environment at front desk.
- Managed appointment scheduling using practice management software for efficient operations.
- Handled incoming calls and inquiries, providing accurate information and support.
- Maintained organized filing systems for client records and documentation compliance.
Physical Therapy Intern
QualiMed Hospital
Iloilo City, Philippines
08.2022 - 06.2023
- Assisted therapists in developing customized treatment plans for patients recovering from injuries.
- Conducted patient assessments to evaluate physical capabilities and progress.
- Managed patient scheduling and maintained accurate records of therapy sessions.
- Educated patients on exercise techniques and home care strategies to enhance recovery.
Education
Bachelor of Science - Physical Therapy
St. Paul University Iloilo
Iloilo City, Philippines06-2023
Skills
- Customer service
- Pain management strategies
- Geriatric physical therapy
- Electrotherapy modalities
- Balance and coordination training
- Joint mobilization
- Patient relations
- Neuromuscular rehabilitation
- Athletic training
- Pediatric physical therapy
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Scheduling
- Appointment scheduling
- Verbal and written communication
- Administrative skills
- Scheduling appointments
- Office organization
- File organization
- Filing
- Administrative support
- Confidentiality handling
- First aid and safety
- Recording vital signs
- Care plan adherence
- Patient care
Languages
Filipino
Native or Bilingual
Timeline
Home Care Aide
Mission Viejo Care Cottages
02.2025 - Current
Front Desk Receptionist
OsteoStrong
10.2024 - 02.2025
Physical Therapy Intern
QualiMed Hospital
08.2022 - 06.2023
Bachelor of Science - Physical Therapy
St. Paul University Iloilo