Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jade Chen He

Markham,ON

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Restaurant Manager

Chat Bar
01.2019 - Current
  • Cultivated positive relationships with customers through excellent hospitality services and keep high rate on Google Reviews (4.5)
  • Resolved conflicts between staff and customers in a timely manner.
  • Established relationships with vendors to obtain quality ingredients at competitive prices.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Went above and beyond to guarantee each customer received exceptional food and service.

Educational Assistant

York Professional Care Education
01.2023 - 04.2023
  • Provided support to help students with special needs learn and grow.
  • Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
  • Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
  • Supported student learning objectives through personalized and small group assistance.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Education

Early Childhood Education

Seneca Polytechnic
Newnham

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Passion for customer satisfaction
  • Complaint resolution
  • Classroom Organization

Languages

English
Limited Working
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Full Professional

Timeline

Educational Assistant

York Professional Care Education
01.2023 - 04.2023

Restaurant Manager

Chat Bar
01.2019 - Current

Early Childhood Education

Seneca Polytechnic

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Jade Chen He