Jade Cervantes
Bakersfield
Summary
Compassionate CNA candidate with leadership experience as a Lead Sales Associate. Brings excellent communication, customer service, multitasking, and organization skills. Experienced in managing daily operations, maintaining clean environments, ability to stay calm and supportive in fast-paced settings, and supporting others with patience and professionalism.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Retail Sales Associate
Rite Aid Corporation
11.2023 - 12.2024
- Maintained clean and organized sales floor, promoting a positive store environment.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Participated in training new associates, as well as assisting management with scheduling.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Sales Associate
Journeys Kidz
11.2022 - 08.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to achieve store sales goals and improve customer satisfaction.
- Handled customer inquiries and resolved issues promptly, ensuring positive interactions.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained a clean, safe and organized store environment by performing daily routine cleaning tasks to keep the store operating smoothly.
Education
High School Diploma -
Ridgeview Highschool
Bakersfield, CACertified Nursing Assistant - CNA
Christian Central Valley College
Bakersfield, CA05-2025
Skills
- Teamwork and collaboration
- Reliable and dependable
- Multitasking
- Active listening
Certification
- Certified Nursing Assistant, Christian Central Valley College -2025
Timeline
Lead Retail Sales Associate
Rite Aid Corporation
11.2023 - 12.2024
Sales Associate
Journeys Kidz
11.2022 - 08.2023
High School Diploma -
Ridgeview Highschool
Certified Nursing Assistant - CNA
Christian Central Valley College