Jade Behnsen
Vancouver,BC
Summary
Dynamic Records Management Assistant with proven expertise at the City of Vancouver in optimizing document management policies and enhancing process efficiency. Skilled in data privacy and technical support, I excel at maintaining documentation integrity and am committed to driving improvements and delivering exceptional results.
Overview
4
4
years of professional experience
Work History
Records Management Assistant
City of Vancouver
Vancouver, BC
06.2023 - Current
- Administers document access to personnel to maintain documentation integrity.
- Retrieves requested documents from archives as needed.
- Maintaining files and retrieved information from computer and manual filing systems.
- Uploads documentation to POSSE, including approved drawings, field reviews by engineering firms, and business license applications and changes of information.
- Identified process gaps, determined solutions and implemented updates to drive efficiency improvements.
Educational Assistant
Vancouver College of Dental Hygiene
New Westminster, BC
03.2021 - 06.2023
- Assisted students with question related to school policies, software, and student records.
- Facilitated the transition to a new intranet for students and staff; learning how each of student, administrator, and instructor profiles differed and worked together.
- Responded to requests from former students to transfer their transcript to other institutions.
- Worked with instructors to build exams in Examsoft, including technical support.
Education
Associate of Arts - Motion Picture Arts
Capilano University
North Vancouver01-2013
On The Job Training
Skills
- Document management
- Technical support
- File organization
- Process improvement
- Data privacy
- Digitization
Timeline
Records Management Assistant
City of Vancouver
06.2023 - Current
Educational Assistant
Vancouver College of Dental Hygiene
03.2021 - 06.2023
Associate of Arts - Motion Picture Arts
Capilano University
On The Job Training
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