Motivated and dependable professional seeking a role where strong communication, adaptability, and organization contribute to team success while gaining meaningful experience in human services and advocacy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Operations
LA Fitness
04.2026 - Current
Oversee front desk operations with an eye for staff productivity and operational efficiency.
Streamlined front desk operations for improved workflow and reduced wait times.
Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
Ensured smooth front desk operations, efficiently handling registration processes, payment transactions, and member inquiries with professionalism.
Supported front desk operations as needed during busy periods or staff shortages without compromising the quality of service provided at the concierge desk.
Teacher Aide
A+ Subs
09.2024 - Current
Served as a substitute aide across early childhood centers and elementary after-school programs.
Adapted quickly to new classrooms, age groups, and teaching styles.
Ensured safe and engaging environments by supporting lesson plans, supervising students, and maintaining routines.
Stepped into roles for absent staff to keep program operations running smoothly.
Contributed to positive, well-managed classrooms across multiple school sites.
Teacher Assistant
Discovery Isle Preschool
01.2023 - 09.2024
Supported classroom learning across age groups as a floater and progressed into co-teaching for two-year-olds.
Created and maintained weekly and monthly developmental activity calendars.
Fostered a structured, child-led learning environment emphasizing creativity, independence, and emotional growth.
Assisted with lesson preparation, routine management, and developmental guidance.
Collaborated with teaching teams to promote consistent and supportive classroom practices.
Guest Advocate / Customer Service
Target
04.2021 - 01.2023
Delivered efficient and friendly checkout and customer support in a high-volume environment.
Processed returns/exchanges, handled multi-line calls, and resolved guest concerns with professionalism.
Fulfilled Drive-Up and online order pick-up services with speed and accuracy.
Improved store operations through strong problem-solving, multitasking, and time-management skills.
Supported a positive guest experience and contributed to meeting store service goals.
Education
Bachelor of Arts - Criminal Justice Studies
Cal State San Marcos University
San Marcos, California
05-2026
Skills
Active listening
Customer service
High-volume, fast-paced problem solving
Time management
Professional phone & in-person communication
Dependability & organization
Leadership & initiative
Multitasking
Front desk operations
Certification
Syntrio US Workplace Harassment and Discrimination California Non-manager - Jul 2023