Results-driven Performance Management and Reporting Analyst with a proven track record in optimizing efficiency and enhancing customer experiences within the wireless industry. Proficient in ETL processes, data analysis, and reporting tools. Adept at identifying performance gaps across diverse teams, I contribute to continuous improvement by sharing constructive feedback, creating actionable solutions, and ensuring adherence to established processes. I am poised to deliver impactful insights and drive positive business outcomes. My proficiency in Excel, PowerPoint, and CRM systems, coupled with a Bachelor's degree, positions me as a valuable asset to the Care Process and Support team.
Project Coordination
GIS Technician
TRG International, 12/19 to 09/20
GIS Analyst - Toronto, ON