Jada White
Dartmouth,Nova Scotia
Summary
Results-driven Customer Service professional with expertise in building strong relationships and enhancing customer satisfaction. Skilled in fostering collaboration within teams to achieve organizational goals. Committed to leveraging customer relations knowledge to meet and exceed expectations while supporting overall company objectives.
Overview
2
2
years of post-secondary education
8
8
years of professional experience
Work History
Pizza Shop Assistant /Convenience Store Clerk
Adam Lingham
Dartmouth, Nova Scotia
10.2020 - 10.2023
- Prepared pizza ingredients to ensure timely service in fast-paced kitchen
- Managed store front operations and responded to customer inquiries via phone
- Cooking
Customer Service Administrator
Amazingland
Dartmouth, NS
03.2018 - 01.2020
- Assisted team with daily operations, customer service, and scheduling tasks
- Supporting team in daily operations, customer service and scheduling
- Coordinated daily guest scheduling to optimize service flow
- Organized and replenished inventory to enhance store presentation. for merchandise in store
Customer Service
Stitches
Halifax, NS
08.2017 - 01.2018
- Provided front-end customer service support to enhance store operations
- Assisted with POS closing tasks to ensure accurate sales reporting
- Stocked merchandise to maintain inventory levels and support sales
- Prepared and stocked merchandise to maintain availability for customers
Customer Service
Wendys Restaurant
Edmonton, AB
07.2015 - 12.2015
- Provided front-end customer service support to store team, enhancing customer experience
- Managed order processing and addressed customer requests, ensuring timely resolution
- Coordinated order fulfillment for customers and attending to customer requests
- Maintained cleanliness and organization of front-end store area, creating welcoming environment for guests
Education
Program Coding -
Toronto Metropolitan University (online)
Toronto, ON 10.2024 - 10.2026
High School Diploma -
Bedford and Forsyth Education Centres
Bedford, NSSkills
- Customer focused
- Detail oriented
- Office software proficiency
- Quick problem solver
- Great Communicator
- Committed team player
- Professional demeanor
- Enthusiastic attitude
VOLUNTEER AND COMMUNITY SERVICE
- Canadian Blood Services, Volunteer, 2015-05
- Parents within the Community, Child Care Provider, 2012-01, 2015-05
- Marshalls Active Programs MAPS, Camp Counsellor, 2013-07
Timeline
Program Coding -
Toronto Metropolitan University (online)
10.2024 - 10.2026
Pizza Shop Assistant /Convenience Store Clerk
Adam Lingham
10.2020 - 10.2023
Customer Service Administrator
Amazingland
03.2018 - 01.2020
Customer Service
Stitches
08.2017 - 01.2018
Customer Service
Wendys Restaurant
07.2015 - 12.2015
High School Diploma -
Bedford and Forsyth Education Centres