Hard-working energetic Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Salverda Enterprises Inc./Tim Hortons
Caledonia, ON
12.2019 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Train new employees in all aspects of job
Strong point of sale systems knowledge
Drive-thru and front counter service
Work and coach team towards Drive-thru goals and incentive program targets
Worked with management team to implement proper division of responsibilities.
Provide team leadership skills
Cleaning machines, storefront and bathrooms
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items and join reward programs.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized products
Perform friendly and efficient customer service
Perform store opening responsibilities, product available, everything is stocked and cleaned
Children's Small Group Leader
Gateway Church
Caledonia, ON
03.2022 - Current
Cared for children ages 5 to 7 years old in nurturing and age-appropriate way.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Lead Bible stories and activities for the children to learn more about God.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Kept areas clean, organized and stocked, and sanitized surfaces and toys.
Camp Counselor
Forest Cliff Camp
Caledonia, ON
08.2021 - Current
Worked with children of varying age, interest, skill and developmental levels.
Led groups of children safely through variety of camp activities.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Babysitter
many households
Caledonia, ON
08.2017 - Current
Played games, worked on puzzles and read books to young children.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Prepared healthy, age-appropriate snacks and meals.
Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
Communicated positively with children and guardians.
Monitored children's play activities to verify safety.
Encouraged children to be understanding and patient with others.
Supervised children on playground to help develop physical and social skills.