Results-driven professional with a background in customer service and youth program leadership. Skilled in effective communication and conflict resolution, with a track record of enhancing customer and team experiences. Focused on building supportive environments that promote engagement and satisfaction.
Delivered exceptional customer service and education on U-Haul products and services inside and outside center.
Managed rentals and inventory using smartphone-based U-Scan technology.
Utilized technology for dispatching, rental management, and inventory tracking.
Inspected, cleaned, and maintained U-Haul equipment, ensuring proper fluid levels.
Implemented daily camp programs and special events to enrich camper experiences.
Provided supervision and training to camp counselors, enhancing their effectiveness in roles.
Ensured all activities adhered to safety standards while being inclusive and age-appropriate.
Adapted program schedules as necessary to accommodate camper interests.
Tracked camper participation to resolve any engagement concerns promptly.
Promoted positive culture through effective teamwork and communication strategies.
Maintained rigorous compliance with safety, health, and camp regulations.
Demonstrated leadership qualities as a role model for campers and staff alike.
Restocked shelves and enhanced product displays to maximize sales effectiveness.
Greeted and assisted over 100 customers daily, delivering efficient service.
Accurately processed cash, debit, and credit transactions.
Resolved customer complaints, boosting satisfaction and loyalty.
Facilitated mobile pickups to streamline order fulfillment.