Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
5
5
years of professional experience
Work History
Manager on Duty
Marks
12 850 Oliver Street, Unit 112 Boitanio Mall, Will
03.2023 - Current
Improved team productivity by implementing efficient scheduling and task delegation processes.
Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Team Member
Tim Hortons
Williams Lake
08.2018 - 11.2018
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.