Jada Pitts
Escondido
Summary
Dedicated and detail-oriented professional with extensive experience in customer service, operations support, and collaborative team environments. Proficient in navigating sensitive situations with discretion while ensuring accurate documentation and delivering exceptional service. Recognized for a strong work ethic, adaptability, and the ability to thrive independently as well as within a team. Committed to fostering positive relationships and driving operational excellence in every role.
Overview
11
11
years of professional experience
Work History
Preparation Technician
San Diego, CA
06.2025 - Current
- Prepared decedents for cremation, including dressing and placement in cremation containers
- Verified authorizations and documentation for accuracy and compliance
- Collaborated with funeral directors and crematory operators to ensure timely service
- Maintained respectful handling and adherence to company standards
- Operated prep room equipment following safety protocols
Courier
San Diego Care Center – SCI
San Diego, CA
10.2024 - 06.2025
- Safely transported decedents, cremated remains, and personal effects between funeral home and care center
- Delivered legal documents, including death certificates, with strict confidentiality
- Assisted with casket transfers and placement
- Operated company vehicles in compliance with safety standards
Service Director
Eternal Hills Memorial Park and Mortuary – Dignity Memorial
Oceanside, CA
04.2024 - 10.2024
- Assisted with funeral and graveside services
- Drove company vehicles to and from services
- Delivered flowers and decedents as needed
- Maintained a professional demeanor and provided services for grieving families
- Utilized company-wide computer platforms
- Assisted with cleaning duties of facility and vehicles
- Handled and delivered important documents and personal effects
Hostess / Server
Kinaly Thai Express
Escondido, CA
06.2020 - 09.2024
- Operated Point-of-Sale system and developed cash management skills
- Provided customers with excellent service and assisted with selections
- Delivered food to tables and answered customer questions
- Maintained a clean establishment and ensured items were fully stocked
Sales Associate
Deja Vu Love Boutique
Vista, CA
08.2022 - 03.2023
- Assisted customers in selecting products
- Completed inventory and kept products in stock
- Developed cash management skills and helped balance drawers at the end of the day
- Maintained cleanliness and organization
- Demonstrated products and made recommendations as needed
- Answered phones and assisted customers who could not attend the store in person
Crew Member
Cold Stone Creamery
San Diego, CA
06.2015 - 08.2015
- Prepared and served food items in a fast-paced environment
- Maintained cleanliness and followed food safety standards
- Provided friendly customer service
Education
High School Diploma -
Mark Twain High School
San Diego, CA05.2016
No Degree - Visual Arts
San Diego Miramar College
San Diego, CASkills
- Customer Service and Client Support
- Documentation and Record Accuracy
- Attention to Detail
- Time Management
- Team Collaboration
- Verbal and Written Communication
- Cash Handling and POS Systems
- Confidential Information Handling
- Safe Vehicle Operation
- Chain of Custody Awareness
Timeline
Preparation Technician
06.2025 - Current
Courier
San Diego Care Center – SCI
10.2024 - 06.2025
Service Director
Eternal Hills Memorial Park and Mortuary – Dignity Memorial
04.2024 - 10.2024
Sales Associate
Deja Vu Love Boutique
08.2022 - 03.2023
Hostess / Server
Kinaly Thai Express
06.2020 - 09.2024
Crew Member
Cold Stone Creamery
06.2015 - 08.2015
High School Diploma -
Mark Twain High School
No Degree - Visual Arts
San Diego Miramar College