Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Miller

Toronto,Canada

Summary

Dedicated and adaptable professional with experience in healthcare, retail, and logistics. Skilled in patient care, administrative support, customer service, and sales. Proven ability to manage multiple priorities, build strong client relationships, and deliver results in fast-paced environments. Currently pursuing a Bachelor of Human Resource Management at York University.

Overview

3
3
years of professional experience

Work History

Receptionist & Optical Assistant

Eyesbydesign
04.2023 - Current
  • Greet and assist patients, ensuring personalized and professional service.
  • Schedule and manage 30+ daily appointments, maintain accurate patient records, and oversee inventory and order processing.
  • Support optical team by performing measurements, fittings, and troubleshooting lens-related issues.
  • Increased eyewear sales by recommending tailored frames, lenses, and contact lenses.
  • Operate pre-testing equipment and assist in clinical workflow as needed.

Sales Athlete

Nike
09.2022 - 07.2025
  • Delivered superior customer service and adapted brand stories to enhance consumer experience.
  • Consistently achieved sales goals by connecting customers with suitable products.
  • Served as a product knowledge resource, mentoring entry-level associates.
  • Developed advanced knowledge of Nike products, sales techniques, and customer engagement.

Distribution Associate

Aritzia
11.2023 - 01.2024
  • Supported inbound operations including stock receiving, sorting, and transporting.
  • Executed outbound operations including picking, packing, and shipping to stores and eCommerce customers.
  • Maintained inventory accuracy through ticketing, counting, and troubleshooting.
  • Adhered to health and safety standards including WCBC regulations and COVID-19 protocols.

Education

Bachelor of Arts - Human Resource Management

York University
Toronto, ON

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Scheduling & Patient Records Management
  • Customer Service & Sales Techniques
  • Inventory & Order Processing
  • Pre-testing Optical Equipment
  • Time Management & Organization
  • Strong Communication & Team Collaboration

Timeline

Distribution Associate

Aritzia
11.2023 - 01.2024

Receptionist & Optical Assistant

Eyesbydesign
04.2023 - Current

Sales Athlete

Nike
09.2022 - 07.2025

Bachelor of Arts - Human Resource Management

York University
Jada Miller