Jada Matthews
Leduc,Canada
Summary
Enthusiastic and hard working 18 year old with hands on experience in customer service. Strong communicator and team player, eager to learn new things and to support overall success. I always strive to go above and beyond no matter what it is I am apart of.
Overview
2
2
years of professional experience
Work History
Sales Associate/ Cashier
Rona
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Performed cash, card, and check transactions to complete customer purchases.
Cashier
Sportchek
11.2022 - 04.2024
- Prioritized customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Maintained clean environment at all times
Education
High School Diploma - Dentistry
Leduc Composite High School
Leduc, ABSkills
- Cash Handling
- Quick Thinker
- Team Player
- Positive and professional
- Outgoing personality
- Excellent communication skills
- Problem-solving skills
- Relationship building
- Customer service
- Reliable and punctual
- Cash register operation
- Excellent people skills
Accomplishments
Employee of the year - Sportchek Leduc
Employee of the quarter - Rona Leduc
Languages
Patois
Native or Bilingual
Timeline
Sales Associate/ Cashier
Rona
06.2024 - Current
Cashier
Sportchek
11.2022 - 04.2024
High School Diploma - Dentistry
Leduc Composite High School
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